NH Ross for all your Heating need is the best Sevice out there on time and gets the job done plus the owner is the best I got to meet him and he’s an excellent owner cares about your needs and he makes sure the job gets done and the way you like it 👍🏽👉🏽I give there Business top 10 stars and would recommend them to everyone 😉 thank you TY for your awesome service
Amelia Mo
4 days ago
Very efficient. Showed up in time and available for emergency service. Part came in quickly. Friendly technician.
Jodi Heimowitz
4 days ago
Optimum's tech drilled a hole in our water pipe. John was at my house in less than 10 mins and did an amazing job. I would highly recommend him and NH Ross.
Aniya 516
4 days ago
Jack and Brian did a fantastic meticulous job so glad I was dealing with a company that’s been in business for over 50 years and is 100% reliable I would highly recommend their services to anyone if I could give six stars, I would
Larry Mikorenda
4 days ago
Kevin was awesome. Did an amazing job replacing our electrical panel. Quick and efficient.
Ryan
4 days ago
Matt came and did a wonderful job. In fact I believe that he saved us from a potential fire when he inspected our old circuit panel. I saw some sparking on there! He did a great job of replacing the panel and all the breakers with GFIs. Thank you Matt.
John Punturieri
4 days ago
Very thorough and informative
Jenna Ivancic
5 days ago
Daniel was very professional and explained every detail of the job. They cleaned everything up to my wife's satisfaction. I recommend them whole heartly!
francisco campos
5 days ago
Jack came to check my ac. He was nice professional did great job. He explained everything he was doing
Mary Ellen Pomerenke
5 days ago
Paul is nice and professional, his visit gives us a big help. Thanks Hui
Hui Xu
6 days ago
I want to take this moment to thank NH Ross and their team for taking on such a difficult task. My family has spent the past few years upgrading our home..especially with much of the house having been built poorly. We decided it was time to replace/repair our existing plumbing and heating. Gail was fantastic at keeping us informed as to who would arrive at our home and when they would arrive. First was Mike F., who went over the initial assessment. Unfortunately, he discovered our need for repairs were more dire than 1st predicted. Turned out we needed a whole new plumbing line for the kitchen and bathroom, a new septic line...and a new furnace. However, Rosario arrived later that day and walked us through not only every step of the repairs needed...but went above and beyond to help us secure the financing needed to get everything underway! Eli & Brian H. worked on replacing the old...VERY dated oil furnace with a smaller, quieter propane one. Ty, Anthony & Brian L got to work on removing and upgrading the entire plumbing & septic line...as well as removing the old furnace & oil tank...and Jack installed the final touches on the furnace. Everyone involved with this huge project were very polite & professional...and had no problem explaining every step of the much-needed repairs. We now have a warm home with no leaks..and a dry basement. My family is very thankful to NH Ross and his crew. Thank you for helping us check off 2 more items on our renovation list.
David Franklin
6 days ago
Anthony installed a heater. Very professional. Cleaned up well. Would highly recommend!
Steven Parry
1 week ago
Michael did a spectacular job guiding me with the options and then the installation of my new water heater. Excellent job
Jose Toro
1 week ago
John and Rob were absolutely awesome. Fixed the issue and were personable and friendly throughout the whole process.
Monet Nicholson
1 week ago
Jason, like Hans the previous technicam, was very professional, courteous, knowledgeable, and personable..
I would recommend Ross to my fellow neighbors and family.
Thank you Jason!😊
Michael Gaetano
1 week ago
He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Paul again.
Jonah Lipton
1 week ago
They do a great job through the whole process. Very knowledgeable and communicative service.
Patrick Clark
1 week ago
Anthony Milio took time to listen and answer to some of our questions. Offered good suggestions and provided us quotations useful for eventual decision we use for the plumbing repair.
Emmanuel Cruz
2 weeks ago
Kevin did a great job. So knowledgeable and very accommodating. Highly recommend!
Susan Miale
2 weeks ago
Always professional and great service by NH Ross. Paul the electrician is always great!
Robert Mele
2 weeks ago
Service was professional and clean
Thanks
John Doherty
2 weeks ago
Paul is very friendly and explain all the details and options, and have answered all different concerns.
Noah Tan
2 weeks ago
Professional, quality service. Very good customer care.
I recommend this company.
We had electrical work done by Paul Palermo and he was very good. I recommend this electrician and this company.
steven friedlander
2 weeks ago
This company is very thorough and efficient. The electrician who came is Matthew and he did a remarkable job on an emergency we had. He then did a complete inspection of the house’s electrical equipment and solved some important problems. Good work!
bernadette piccolomini
2 weeks ago
Great Service! Paul P. Came over for an Electrical Tune Up and he was very friendly and explained everything.
Melissa Escalante
2 weeks ago
Paul P was incredibly helpful with our first inspection and laid out what needed to be done honestly and clearly.
He also assisted with an immediate, much needed fix on our breaker box. Thank you!
Ryan
2 weeks ago
Paul was fantastic and is extremely knowledgeable. He took time to resolve all issues and was very responsive and helpful.
Robert DeMauro
2 weeks ago
Excellent service! Paul Palermo is fantastic at electrical inspections! Thorough, polite, tidy, respectful of your property. He explains everything that needs attention and why, how much it costs, and offers itemized bills without pressure. Highly recommended!!
Timerie Gatto
2 weeks ago
Paul P. Was very professional and knowledgeable about his work. He identified the issues in my home and gave me all my options. He took his time to explain the issues he found. I highly recommend his services for anyone needing reliable and skilled electrical work.
anita amoh
2 weeks ago
Matt was very professional and easy to understand. I look forward to seeing him tomorrow.
Joanne Obrien
2 weeks ago
Matt is a great guy and a great electrician. Highly recommend!
Susan Miale
2 weeks ago
Lost all heat on a Friday, unable to fix that night. Came first thing Monday. Eli and Brian were the techs on Monday, super professional and neat and tidy. Rich was the tech from Friday night, he explained in detail about the process. An expensive weekend but we now have heating, new water tank and air conditioning. Eli walked us around the new fixtures and explained everything.
Denita Wright
2 weeks ago
We had the pleasure of working with Jayson of Ross to review our heating/air conditioning unit. We found Jayson to be most informative and knowledgeable. We highly recommend using ROSS for all your home needs!
theresa drake
2 weeks ago
Helpful and communicates often
Joe Gatto
2 weeks ago
Could not be happier with the service I received. Henry P. was competent and cared for my best interest.
barney rabbito
2 weeks ago
I purchased a new home and found their tag on my boiler. Called them late in a Friday night and was greeted by a lovely employee who went out of her way to get me on the schedule for the following day.
Jayson my tech arrived on Saturday as promised (I even got a pre arrival text and photo) and was terrific! He listened to my issue, investigated the problem, offered up several solutions and was just great! I signed up for their monthly service contract totally based off my experience with both employees! I’m so glad I found the company and since they’ve serviced this home previously- I know I’m in good hands!
Samantha Martin
2 weeks ago
NH Ross is excellent for your home service needs. Paul was timely, trustworthy and professional. He diagnosed the issue and clearly presented options. Would highly recommend this company!
Rob Rooney
3 weeks ago
We had Matt H. From Ross come today to help us out with a non-working ceiling fan in our living room which turns out had been incorrectly installed by a former contractor last summer. Matt found the problem and alerted us to the possibility that the entire fan was not mounted right and would fall out soon. He re-mounted it and did a very neat and professional job. Matt was extremely personable and professional. We love this company and have had good experiences with all their technicians, Matt Included.
Ellen Urbanski
3 weeks ago
Excellent service and very knowledgeable. Very Efficient. Told me how long it would take and was done earlier than expected. Great craftsmanship. I would recommend Ross again.
Len Kalman
3 weeks ago
Mike was great! Fixed everything quickly and cleanly. All kinds of work done in a very short amount of time. Absolutely satisfied with NH Ross!
Pat Fitzgerald
3 weeks ago
He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Jayson again.
Jonah Lipton
3 weeks ago
Matt is a delight!
Dennis Mouyios
3 weeks ago
Henry was skilled and professional. He diagnosed the problem and came up with a solution quickly. Id use them again.
John Nistico
3 weeks ago
Michael F. showed up on time and put booties on to help keep my floors clean. He diagnosed the problem quickly and had all the replacement parts on his truck. Mike serviced my unit quickly and even made suggestions on how we could be more energy efficient going forward.
Mark Davidson
3 weeks ago
Paul came for an electrical evaluation. He was quick, thorough and explained everything easily to understand. Informed us of safety issues and fixed them swiftly. Would definitely recommend
Mel Coda
3 weeks ago
Mike F was very knowledgeable and efficient in repairing a shower faucet. Happy to recommend his services. 🙂
Glenda Gerazounis
3 weeks ago
Did a good job. Cleaned up after themselves. Always wore covers over their shoes when inside the house.
Ricardo Nuesi
3 weeks ago
Amazing Customer Service By Jayson.
Very easy to make appointment & great communication 🙂
Sagar Bhola
3 weeks ago
Paul was punctual snd cordial. He was professional and informed me of all concerns.
Jessica Chisholm
4 weeks ago
Very nice! Extremely cordial!
Jason Leite
4 weeks ago
Very experienced and knowledgeable
Julio C. Morales
4 weeks ago
very nice people , everyone seemed very helpful , very knowledgeable,
George Argent
4 weeks ago
Paul provided excellent service—thorough, professional and detail oriented. Thank you!
Timothy Kearney
4 weeks ago
He was amazing
Ismaaiyl Flowers
1 month ago
A brand-new tankless water-heater installed a few days ago by NH Ross was not working properly. Owner Mr. Ross and customer rep (Jill) were very cooperative and communicative in responding to my emergency calls (on a Saturday) and sending Jack (technician) out to diagnose and, if possible, fix the problem. (No hot water). Jack was very friendly, professional and extremely helpful with answering questions and explaining things. He was very thorough in diagnosing the problem. I was able to take a long hot shower. Thank you.
stan kramer
1 month ago
Jack was great! He was thorough and explained everything. I’ll definitely use them again! Eli, Brian, and Jason were very professional and explained everything to me and answered all of my questions. Give them a raise!
Christina Henderson
1 month ago
Anthony was very professional and courteous. He was knowledgeable and did not attempt to make me spend unnecessarily but gave recommendations that could resolve my issue. I will definitely be calling this company for all my plumbing needs.
Toyin Lawal
1 month ago
NH Ross is a reliable and efficient company.
Their technician does a great job and is
very thorough. I recommend them confidently
Sharon Kauffman
1 month ago
very nice people , everyone seemed very helpful
George Argent
1 month ago
Knowledgeable and open to questions about costs and products/brands used in their work.
stan kramer
1 month ago
I can’t say enough great things about Steven B from NH Ross! He came out to fix a heating issue at my home and was professional, knowledgeable, and efficient from start to finish. He quickly diagnosed the problem, explained everything clearly, and had it resolved in no time. Not only did he get my heat working again, but he also took the time to ensure everything was running safely and efficiently. If you’re looking for top-notch service, Steven is the one to call. Highly recommend NH Ross—especially Steven—for any heating needs!
Emily Walsh
1 month ago
Paul solved our problem! Knowledgeable, professional and took the time to explain things. Would definitely call for his services again!
joan luberto
1 month ago
Jack was extremely professional, very knowledge and answered any and all questions I had.
Robert Lauer
1 month ago
Mike was great and extremely knowledgeable and helpful! Jack came to finish the installation, great job!
Joseph Bellomo
1 month ago
Paul P was polite nice and supportive. Informative without being pushy. Always a pleasure to work with
Jeisson Cardona
1 month ago
Mike was extremely professional , very knowledge and answered any questions I had.
Robert Lauer
1 month ago
NRS has been very easy to work with. Rosario was friendly, knowledgeable and informative
Marianne Flowers
1 month ago
NR Ross pluming todos en esta compañia te ayudan desde las chicas q contestan los telefonos y el resto de empleados, explican paso a paso lo q van hacer tenía una fuga de agua en mi casa y Henry y Jorge hicieron un trabajo exelente los recomiendo 100%
marcy
1 month ago
Prompt service, accurate diagnosis. Options presented to resolve the HVAC issue were extensive. Overall very happy with the service. 10/10 would recommend to family & friends.
Alvin Milton
1 month ago
Great knowledgeable and honest and respectful
Keith Melton
1 month ago
Paul did the electrical work . He was knowledgeable, thorough and pleasant .
Diane M
1 month ago
Fantastic technician! Extremely helpful and very informative. Will definitely be requesting Matt again!
Mike
1 month ago
Matt H did a good job.
Tom Sisler
1 month ago
John R. from RH Ross was very thorough, was very personable, and polite. His work was exemplary. His partner Ty was also excellent. They made a very horrible situation with our drain pipe and blockage very tolerable. Keep up the great work.
Juan and Sue
Juan Adrover
1 month ago
Found a real gem of a technician with Steven B! Called with Heating issues and NH Ross got someone out the same day – talk about responsive. Steven showed right up on time and immediately put my mind at ease.
What stood out was how thorough he was in both diagnosing and explaining everything. Instead of just rushing through the job, he took time to walk me through what was going on with my heating unit in terms I could understand. No tech talk or confusing jargon – just clear, helpful explanation.
Steven ‘s knowledge and professionalism were top-notch. You can tell he really knows his stuff and genuinely cares about doing the job right. He didn’t just fix the problem. He made sure I understood how to prevent issues in the future.
Next time my heating unit needs service, I’ll definitely request Steven. If you need, Heating work done, ask for him by name you won’t regret it! ⭐️⭐️⭐️⭐️⭐️
Gina
1 month ago
His inspection was complete with comments/suggestionss on what is requires. Straight to the point no bs.
Larry Ford
1 month ago
Great job by Mike. Helped locate a puzzling water problem. Totally recommend the team at NH Ross.
Ernest Longobucco
1 month ago
George did a great inspection I'm very satisfied with the results and the detailed explanation of what needs to be done
Kim Mckenzie
1 month ago
Very fine person to work with. He is knowledgeable, courteous and personable.
Lance Clarke
1 month ago
Very through and professional
Edward Roggenkamp
1 month ago
I recently had a service visit from Henry of NH Ross on a Saturday afternoon when it isn’t always easy to get a plumber. He was both prompt and professional. In addition his clear communication and expertise in fixing the problem allowed me to make what I think is the correct decision on the work that needs to be done.
Patricia
2 months ago
Mike did a great job
Kenneth Gajdek
2 months ago
THANKS Anthony M.for your honesty...
Gary Martin
2 months ago
Paul did a great job
Boseogunlowo@gmail.com Bosede
2 months ago
Paul came and knocked it out.
Russell Connolly
2 months ago
Paul was very professional and courteous to the home. Helped me identify the issue and how i can fix it.
Dom Abate
2 months ago
Have been more than satisfied with the professionalism and competence of n h Ross plumbing , heating and electrical technicians . There are no surprises, they come when promised, and are very courteous and neat.
Randal Schultz
2 months ago
Mike F from NH ROSS did an excellent job with our plumbing,problem, very professional great personality went above and beyond. I know N H ROSS is kind of expensive but you won’t be disappointed by the service. Great job Mike!
Frances Falco Averett
2 months ago
Arrived on time. Professional & knowledgeable. Answered all my questions. Explained exactly what needed to be done. Very satisfied with this company.
Melissa Mehta
2 months ago
He was friendly, knowledgeable, and thorough with his work. He explained all costs before proceeding with anything, and did everything as he said he would. 5 stars, would recommend Steven again.
Jonah Lipton
2 months ago
Jayson was great !
Fern Forte
2 months ago
Great tech very knowledgeable
Jonathan Shepland
2 months ago
Anthony and John were very thorough and detailed in their explanations. Although very expensive compared to other providers, I have greater comfort with their service now that I've been using them for a bit. And I was happy to have them come same day. I still handle the basic stuff but then that affords me the luxury of having the professionals come in once in a while where I just don't have the time. I'll have them back again but have to be careful not to go overboard in the services because it starts to add up.
Artie Spina
2 months ago
Thanks Paul for your great work on the electrical!
Kerri Smith
2 months ago
Steven the technician was great. Work was professional and was done on same day as requested. Excellent worker. Highly recommend
Gina Giaimo
2 months ago
Mike F at NH Ross inc was super professional,quick and thorough. He explained everything and I will definitely use them again!
Deborah Pautler
2 months ago
Jorge, Mario,and Eli were great! They converted my house from oil to gas in two days! They were really careful removing the oil tank in the basement (no easy task), no mess, no damage to the house removing the old and installing the new furnace and water heater. The quality of their work exceeded my expectations All my questions were answered to my satisfaction. A real pleasant experience dealing with everyone from Rich(sales), Joe(inside sales), and the gals that called to let me know the crew was on their way. Job well done!!!
P.S. Charlie and Samie (my dogs) enjoyed their company as well. Thanks guys!
john d
2 months ago
Paul did a terrific job, was a great help in showing us what needed updating and fixing, and was patient while we tested some electrical issues with our kitchen. A+, we are definitely planning on using Ross again as we move forward with our electrical needs.
Jen and Tim !
2 months ago
I was looking for an electrician to help install a charging port for an EV car, and I was more than impressed with the professionalism and reliability of this place. Paul was very knowledgeable and helpful with the whole process, and it made me feel comfortable with proceeding and trusting them to do the installation. I would recommend, 10/10
Joshua Smith
2 months ago
Professional. I am so pleased with your technicians. I have had great experiences with all who have worked at my house. You have an amazing group. Professional, courteous, very proficient at what they do. I am so happy I found your company!
1-14-2025
As usual, Paul did an excellent job. The new electrical wiring is great and with the clean-up, you would never know he was here.
Kit Covington
2 months ago
Matt was very helpful and thorough in assessing my electrical system and presenting options to make my house safe. I highly recommend .
Isabel Collins
2 months ago
Tech arrived on time. Was friendly and polite. Was able to diagnose the heat malfunction problem quickly.
Mahbub Husain
2 months ago
We placed a call to RH Ross to replace a dryer outlet. Matt H. came to our home and upgraded our outlet. He did a whole home assessment that resulted in needing a few upgrades. He also found a problem with our circuit panel, that was concerning. We found Matt to be professional, knowledgeable, friendly and was nice enough to explain details to us. We plan on having more work done by RH Ross and, hope to see Matt again!
Diane Viddertosky
2 months ago
They came right away when my heat stopped working. And Steven was great! Assessed the problem immediately and my system was back up & running.
Stacey Kaplan
2 months ago
On time friendly service..very thorough!!
Diana quinones
2 months ago
Michael from NH Ross was highly knowledgeable & professional. He was able to accurately identify & fix a leak in our heating system which was in our crawlspace. We joined the Ross Anchor club because we were so pleased with the service.
Dianne W
2 months ago
Eli was genuinely polite and professional. The person I spoke to setting up the appointment was as well.
Ty Eason
2 months ago
Steven was a nice young serviceman. He was very informative in explaining what he was doing & what needed to be done. Overall a true professional.
Cathy Paduano
2 months ago
Henry was very knowledgeable and helpful. He took the time to explain the problem and how to fix it.
Richard Fox
2 months ago
Paul did excellent job. Very professional clean polite
Great respect and friendly.
Rafik Michael
2 months ago
Rosario was professional and explained in detail the process. He answered all my questions with no rebuttals. Quick service and friendly. Highly recommend.
Juliana Shelley
2 months ago
Paul did a great job!
Denise McCauley
2 months ago
Paul P., the electrician did an excellent
job replacing our 3 smoke detectors that were
beeping non-stop. THANK YOU SO MUCH, Paul!!!
Maryse Rousseau
2 months ago
Great service. Very knowledgable. I would recommend this company to anyone. The customer service is one of a kind
Gregory Stawski
2 months ago
Thanks so much you did a great job 👍.
Sophia Solove
2 months ago
Kevin was able to get to my home quickly after calling for an electrician . Very professional and quickly diagnosed my electrical needs. Highly recommend
James Whalen
2 months ago
My experience with NH Ross inc was very pleasant and work was first rate Matt was very knowledgeable and took time to explain my electrical issue I highly recommend this company.
Alvin
2 months ago
Very nice & professional 👌 work by jhon
Thanku again for your help NH ross..plumbing & heating 🙏
Vikram Gill
2 months ago
Professional. I am so pleased with your technicians. I have had great experiences with all who have worked at my house. You have an amazing group. Professional, courteous, very proficient at what they do. I am so happy I found your company!
Kit Covington
2 months ago
Henry is an A+, very knowledgeable, takes time to educate customers, personable, trustworthy, and provides a high level of service.
V T
2 months ago
Friendly fast service. Greatvtechnician explained everything in easy to understand terms. Highly recommend.
Bryan Mccutcheon
2 months ago
Professional, knowledgeable and efficient technicians who will keep your home in good shape.
Joseph Harrigan
2 months ago
Kevin was able to get to my home quickly after calling for an electrician . Very professional and quickly diagnosed my electrical needs. Highly recommend
James Whalen
2 months ago
These guys are quick and good at what they do. I lost heat and needed a new furnace on New Year’s Eve and they sent out people to check it out that same day. The job was started and completed in one day. Special thanks too Eli, Bryan, Jayson and Rosario.
Matt La Scala
2 months ago
Brian is extremely thorough, very honest and works very hard to get the job done. He has a very calm demeanor and makes even the worst scenario seem fixable. I think he is a very valuable asset to your company.
Nancy Cavallo
2 months ago
Cristhian is excellent very professional and thorough
House Account
2 months ago
Jayson C from NH ROSS did an excellent job troubleshooting a heating problem very professional great personality went above and beyond. I know N H ROSS is kind of expensive but you won’t be disappointed by the service. Great job Jayson!
Frances Falco Averett
2 months ago
Henry was very experienced and extremely helpful!
carol s
2 months ago
Technicians were knowledgeable, neat and thorough. Finished work timely. Cleaned up when finished. Would use them again. But, company is expensive . . .
R. Kenneth Barnard
2 months ago
Eli was transparent, courteous, and concise with his assessment of heating issue. We have used NH Ross is the past and will continue to do so in the future. Great service!
Daryl Ramrattan
2 months ago
Very professional and fixed our problem
donna fiore
2 months ago
Excellent. Very professional and prompt service.
gail Brunner
3 months ago
Cristhian is excellent very professional and thorough
House Account
3 months ago
I am so lucky to have called NH Ross! They came hours within calling for my emergency (my heating broke on the coldest day we've had so far) and scheduled the repair / installation of a brand new furnance and AC system within 2 days. They were kind and courteous and I am going to recommend them to my local community members for sure!
Lis Eve
3 months ago
Inspection service was done professionally and promptly.
JoAnn Diaferio
3 months ago
Micheal was wonderful, took time to help install Mown Flo apps on our phones. Very patient dealing with our intermittent internet service.
k
3 months ago
We recently had Ross Plumbing, Heating, Cooling & Electrical replace our central A/C units, and we couldn’t be more pleased with the entire experience! From the initial consultation to the final installation, their team was professional, courteous, and highly skilled. They went above and beyond to ensure everything was done right, and we highly recommend them to anyone in need of HVAC services.
Thank you, Ross Plumbing, Heating, Cooling & Electrical, for a job well done!
Terese Fay
3 months ago
Great work and very personable!
Lis Eve
3 months ago
Jack was clean,professional,and thorough. Would highly recommend
Fil Kabakoff
3 months ago
Every representative and tech that came to my house was extremely nice and straightforward. Eli and Rosario came over right away for an urgent issue, were attentive and spent time explaining the issues, and quoted the fairest price for the most comprehensive job. Thank you so much - Highly recommend!
Brooke Borg
3 months ago
Matt was gracious knowledgeable and provided me with all options. I greatly appreciated his integrity and conscientiousness in regard to my needs
Thank you
Chris Martello
3 months ago
Friendly and helpful, Andrew was pleasant company, kept me apprised of the steps of the installation, and cleaned up afterwards.
Ron Gelardi
3 months ago
Brandon was neat, thorough and very knowledgeable with his plumbing. He is courteous, works cleanly and advises you in detail about the findings.
Bill
3 months ago
Jayson, was professional and knowledgeable, he explained the problem and fixed my gas heater issue on the spot.
Santi
3 months ago
Andrew was a very friendly, knowledgeable, and resourceful addressing all available options.
Erric Robles
3 months ago
Andrew was great, he helped fixed the leaking pipes in the kitchen and gave us some maintenance tips.
Weifeng Li
3 months ago
Matt was exceptional! He took the time to talk through what we needed to keep our home safe and up to code.
Matthew Lippmann
3 months ago
Steven B turned our day around. His level of hvac expertise is unsurpassed. I will be taking all my hvac, plumbing, and electrical needs to BH Ross. I hope the other experts can live up to Steven’s customer service.
Lauren Burns
3 months ago
I was having trouble with my thermostat after I changed the batteries. Eli, the technician that came out tried very hard to determine the problem. Despite every effort to do so he, was not able determine the cause. He made arrangements for a senior tech to come out next week and follow up. He was very thorough, courteous and professional in trying to determine what was wrong with the thermostat. I will follow up with a final review after next week. But so far so good !
Helen Courtney
3 months ago
Manager Jon was very professional, courteous and prompt to send Andrew to us quick for our shower issue. Andrew was the most professional, kindest, friendliest person, explaining everything about our drainage issue as well as price etc. I highly recommend NH ROSS! Great job!!
Frances Falco Averett
3 months ago
Excellent service.
michael fitzgerald
3 months ago
Paul is a professional in every sense of the word. He is knowledgeable and offers sensible suggestions for upgrades. You are truly blessed to have such a person on your staff. Best wishes wishes for a safe holiday season to all.
Marilyn Forman
3 months ago
Gas burner stopped working called NH Ross and they responded very quickly my tech Jason was excellent and I would recommend him highly to anyone.
Janet Graziose
3 months ago
We had a great experience with NH Ross. The technician arrived quickly. Andrew was terrific. Efficient, knowledgeable, and friendly. Thank you again!
nicole garlin
3 months ago
Paul P was the most thorough electrician we've seen! He also was pleasant (& clean) and we appreciated his explanations.
Bonnie Friedman
3 months ago
Paul is great. He tells us exactly what we need.
Ruben Friedman
3 months ago
Just an update on the work I had done on my home. John R. handled the project and his expertise was outstanding. He knew exactly what to do and he did it extremely well. I believe other companies would have had difficulty with my project but John R. and NH Ross got the job done. Thank you John. You were great!
Barbara Sabatino
3 months ago
Amazing. Figured out the problem in 10seconds. Incredible work.
Jorge Castro
3 months ago
I had a fantastic experience with Andrew C, the plumber who came to my home. He was incredibly professional and knowledgeable, taking the time to explain everything thoroughly and answer all my questions. Not only did he fix the issue, but he also taught me a thing or two about plumbing! I'm really grateful for his excellent service and would highly recommend him to anyone in need of plumbing work.
anita amoh
3 months ago
Expert identifies and repairs the problem. Explained everything in laymen’s terms and made it easy for me to follow.
barry singer
3 months ago
Worked with Paul Palermo. He came to the house, on time, diagnosed the issue and had it resolved very quickly. Respectful and easy to work with. Highly recommend Paul and the team.
Vincent Esposito
3 months ago
Henry P was friendly, curious, and knowledgeable. Would highly recommend him and NH Ross.
Mari-Elaina Neufeld
3 months ago
Our technician Matthew was here for about an hour and a half. He solved the power issue and got us up and running! He was great! Thank you Matt!
Andrea Fawcett
3 months ago
Super kind and understanding!
Zen_ Skull
3 months ago
Guys are always respectful of my home and my requests. They answer questions appropriately and keep me in the loop. They wear shoe covers and never leave the work space dirty. Christian is nice and so very respectful. I love Ross. I don’t regret joining their club for yearly service on the system. Thanks NHRoss!!!
Hello Ma’am
3 months ago
New hot water heater. Andrew and Anthony are the best. Arrived on time, efficient, pleasant, neat. Job completed in allotted time with no disruption to the household. Highly recommend.
Meg Koch
3 months ago
I've been a client of NH Ross since moving here in 2016 and have always been happy with their work. Will always recommend them!
M. C.M.
3 months ago
Christian did a great job. He is efficient , neat and the nicest guy.
Bthank you for a job well donr
Bobbie Shopkorn
3 months ago
Eli was amazing, he took the time to explain everything to me! He was very friendly and courteous, I could not have had a better experience! Very satisfied!!
elke paschke
3 months ago
Cristhian was excellent installing a water heater for me. He is very professional and knowledgeable. I will recommend him
Kevin was also a good help, he did all the electrical connection for my water heater.
Thanks Cristhian and Kevin
Atiq Rehman
3 months ago
Eli was here on time and very professional. He took the time and answered all of my questions and made sure that I was satisfied with everything that he was telling me. He went above and beyond my opinion. In the end he was able to discover what the problem was and the cost was very minimal. Thanks again, Eli!
Shawn Sharkey
3 months ago
Jayson came in- put on protectors so his shoes wouldn’t ruin our floors- he examined the job- gave us an estimate and explained it in detail. He completed the work in a timely manner. Discussed suggestions for the future. Was friendly, conscientious and cleaned up before leaving.
Cheryl Gavin
3 months ago
Paul and Kevin did a fantastic job. They kept me informed through the entire process. They went above and beyond; truly an amazing company.
I was so pleased with the work that NH Ross had done in my home, when it came time to start working on other projects they were the first I called. The people that come to your house are so down-to-earth and passionate about their jobs. They consistently go above and beyond.
Matt even took in my packages that were sitting on the front porch. Something that I didn't expect, yet greatly appreciated. They stay to make sure everything is done and that I was satisfied.
They are a one-stop-shop for home improvement and maintenance projects. They will stay in my contacts as my go-to.
Ryan Klausz
3 months ago
Wowed by quick response, helpfulness, care in the home including shoe covers not to track in dust, willingness to answer questions and offer choices in selection.
Regina Demitrack
3 months ago
Ross Technicians sent Henry the same day to help with our hot water issue. Henry was professional and patiently explained the problem to me. Highly recommend!!!
Laura Dyroff
3 months ago
I had an issue with the drain in my recently renovated kitchen. Henry is a wealth of knowledge and does everything he can to help you understand what is wrong and why. He gave me many options to solve the problem.. Going forward, he is the only person I will call if any other plumbing issues arise.
Eric Schmalacker
3 months ago
I lost my heat 12/4/24 and it was 24 degrees out. I called NH Ross and although they had many No Heat calls they squeezed me in. The people in the office, and John the Tech, were professional, friendly, & knowledgeable. John got me going in no time and the price was very reasonable. I will use them again and highly recommend them. I've been in the Plumbing Wholesale Industry for 45+ years and I was impressed. Thank You NH Ross
rob3832
3 months ago
Paul Palermo did a great job with my electrical checkup. He patiently explained the work needed and the rationale behind each item. He was punctual, polite and thoughtful. Highly recommended. Thanks Paul!
Tony Stanton
3 months ago
Cristian was wonderful, got my heat on and was so professional. I highly recommend him.
Janet Vitale
3 months ago
Paul was great. Very thorough. Found stuff in my place that I couldn't even see that could've caused catastrophe and remedied it right away. Highly recommend thier Anchor club as a homeowner. Just goes to show how important these checkups can be !!! Especially if you just bought your own place ! DONT TRUST YOUR HOME INSPECTORS !
Rob Phelan
3 months ago
Great job! My problem was fixed same day. Jayson was very helpful and solved the issue with my gas heater.
peter lacorte
3 months ago
The techs that come here are all so professional, pleasant and helpful.
Linda Sciarrone
3 months ago
Very knowledgeable and pleasant person to deal with
Marie Concher
3 months ago
Paul was very friendly and professional
Sanya Lewis
3 months ago
Matt did a fantastic job. He knew exactly how to fix the problem and was very cordial and professional
JoAnn Tosetti
3 months ago
Paul did a very good job. I was very satisfied with the work 😇
Mary Clements
3 months ago
Excellent service. Paul was exceedingly kind and professional. He helped my Grandmother tremendously with our oven install. Efficient work is hard to come by these days. I highly recommend Ross to anyone in need of any related services.
Kenny Clements
3 months ago
Henry is a good salesman. He sold me on a big job. He inspires confidence.
Barbara Guzzino
3 months ago
Matt was very helpful going over the electrical issues in my house.
Linda Dunckley
3 months ago
Great service. Very professional and knowledgeable. Definitely recommend.
Ryan
4 months ago
Eli and Bryan were awesome! They were knowledgeable and thorough. They completed the work in the time they specified. The spent time to explain the operation of my new equipment. And they made sure any garbage and mess was cleaned before they left. I was immensely satisfied with their quality of work.
Sean Feeney
4 months ago
I like the courteous, professional demeanor of dispatchers as well as the technicians and the respect they show by donning their boot covers upon entering the house. Christian demonstrated competence and confidence that invites trust.
Humphrey Duncanson
4 months ago
Fantastic, from start to finish!!!
Excellent, very pleased with everything!
Crew worked very hard with my new install.
No mess!!!
Greg Van Brunt
4 months ago
Just want to let you know Brian was here early which I greatly appreciated. He is a valuable asset to your company. Efficient ,pleasant, courteous and is a true representative of your company..He made sure everything was working before leaving.
linda young
4 months ago
Excellent service.Knowledgeable and professional and thorough
Maria Del Valle
4 months ago
Pleased with Andrew who replaced expansion tank on hot water heater