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NH Ross Testimonials


At NH Ross we've been providing the best in quality plumbing, HVAC and electrical services to homes and businesses through Long Island and delighting customers with our workmanship and first class customer service for 40 years. You don't have to take our word for it either – see, hear and read what some of our customers had to say about their NH Ross service experience for yourself:


Overall Rating NH Ross

NH Ross
5 Star Rating
(1080 Reviews rated 5 Stars)
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Corey is.amazing!!! He knows what he talking about and was very helpful

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Jon Grella was at my house on Saturday 5/13/17 He was wonderful, punctual , neat and knowledgeable... Thank you Jon!!

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I 'm a long-time customer of NH Ross. I have always found them to be professional and courteous. Recently I had a service call at my house. Tom M arrived on time, diagnosed the problem and promptly made the repair. He was very friendly and professional. Every time he entered the house he showed respect by donning yellow booties as to not track dirt into my home. After the repair was made he made suggestion as to how I can improve my system. I was very pleased with the courteous service provided by Tom. Keep up the good work.

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This company is top notch. From the very start with the appointment advisor to the technicians doing the job. They call you right before they are coming for your appointment. Jon was here first and diagnosed the problem and explained all the issues with our heating cooling system. He took his time and made it easy for us to understand. Our system was 22 years old and repaired a few times. We decided to purchase a new system. It was time. The job was promised to take two days and they started the next day. Jon and Rich came early and began the job. They were extremely clean and wore boot covers every time they entered the house. They put tarps on the steps and everywhere they worked. They were careful to close the front door because I have an indoor cat. They were totally professional and did the job without any problems. They explained everything to us. The following day they worked from 8 am till 9:30 pm until everything was compleated and running perfectly. They are true professionals and I would not hesitate to recommend them to any one we know. By the way one month earlier our hot water heater totally died and Ross and the same technicians installed a new tankless water heater for us. Very neat , clean and professional. The staff at the office are very nice and helpful as well. You won't have to worry when calling Ross for your heating cooling needs.

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We were very pleased to have two top notch technicians install our new tankless hot water heater. Tom M. was extremely knowledgeable, personable and professional. He answered all of our questions and solved some difficult problems. This was not an easy installation, but Rich and Tom worked well together to get the job done efficiently an in a timely manner. It was a complete overhaul of the hot water heating system. From an existing water holding tank to an on demand tankless Bosch water heater. This required remodeling the existing plumbing and electric work and adding new plumbing and air vent features. Rich was also an excellent Technician who worked hard to get the job completed before the end of the day. Two professionals working together to our complete satisfaction. We are very confident in the work done by these two highly qualified technicians. Thank you!

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Tom replaced our water heater. He is very reliable, competent and personable. Will definitely use NH Ross for future needs. Great company with great employees

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Rich Soler gave us great service as well as educating us on the working of our A/C System.

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Outstanding service. NH Ross sent a technician over on a Saturday on short notice. Rich S showed up to service our A/C system and I was very impressed with his knowledge and professionalism. Rich took the time to explain what was wrong, how it happened and what to do to prevent recurrence. Rich is detail oriented and took great care to do the job completely and correctly. From now on I will use NH Ross exclusively for anything HVAC related.

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Corey was very professional and explain what he was doing. I would recommend your company again to a family member and recommended Corey as a very professional tech..

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I have used NH Ross in the past and was recently very satisfied again with the work done. Jon and Rich were the technicians. The job was done professionally and with courtesy. The technicians were at the house on a day that was rainy and conditions were adverse. Despite this, they were able to continue working to complete the job. I am confident that the work was done well. Service was prompt.

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Corey came to fix our two toilets that were not working. He worked very hard and finally solved the problem. He was very cheerful and pleasant to work with. We are sure he is an asset to Ross.

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I love the way I'm treated by everyone at NH Ross. Customer Service is always excellent. Plumbing Technician Corey is relatively new to your employ, but he certainly fits in as a knowledgeable and expert technician. What gives me pause is how expensive your services are. I may be out of touch, and certainly, I say nothing to denigrate the work you folks do, but wow, $360 to rehang a leaky garbage disposal, after paying for a full service contract, is a high price.

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From the ease of setting up the appointment to having Corey at my house was an absolute pleasured. Corey took the time to explain what needed to be done and gave me several cost options to choose from. I've never had another service provider offer me that!!! NH Ross is a top company and one I will be calling for all of future plumbing needs. Corey was very knowledgeable and friendly. Win, win in my book!!!

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We have a contract with Ross and they sent Rich to perform the seasonal air contioner checkup. During his inspection, he noticed that the air handler was loaded with bacteria and mold. He recommended that the unit be cleaned and since my wife has asthma and a serious lung disease, getting it done was not an option. I called Ross and they sent Rich again the following day to service the unit.He took the system apart and I was amazed at the amount of mold that was alive in the unit. Thanks to Rich, we'll all breath a little easier here now!

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Great service and work performance. Corey explained everything he did. Couldn't be more satisfied.

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I was in the awkward position of staying at my sister's home in Melville while she was in a Rehab Center when her heating system had a major problem - one that was solved respectfully, efficiently, and capably by Richard Soler at NH Ross. The heat was blasting at 84 degrees though the thermostat was set at 68, and even though I turned off the heat through the thermostat, it kept heating the baseboards. I called Ross and spoke to Richard who walked me through possible solutions. I was really nervous because I couldn't find switches and didn't know about the system. He never sounded impatient on the phone and even called back to see whether the heat had subsided. He set up an appointment for the next day and Richard was the service rep In person he was every bit as respectful and helpful as during the phone conversation - and he found and solved the problem. My sister gets to return from Rehab to a comfortable home. Richard explained options to me and then spoke to my sister, the homeowner, to discuss them with her so she could make the decision. Thanks to the company and Rich.

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Brian Pullis is amazing. You helped me fix my heating system when sears told me to get a new system. You are a godsend!! Honest and knowledgeable!!! Brian gave me a full lesson on what needed to be done, and laid out the costs ahead of time. Then without hesitation he had my system working smoothly. No gimmicks no pressure and only shared a wealth of expertise and knowledge. Brian saved my system and my family from freezing. We are so grateful to have met Brian. Brian don't ever change!! Thanks NHROSS!

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I had new electric baseboard heaters and thermostats put in my condo by an electrician I had used through my contractor. Had no heat in one bedroom, he came and put in a new baseboard, still no heat. A friend told me about NH Ross and I called. Jon Grella came and was so thorough, went into attic to track down the wires, found the problem and came back and did a great job, took pictures before and after to show what the problem was and how he fixed it. He went above and beyond. Great guy!!! I even bought a yearly contract to cover all my needs.

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Corey was very courteous, worked in a clean manor and is well learned in his trade. He made light work of the heavy project in front of him. All the while very pleasant to interact with and provided answers to a vast array of questions. I would welcome NHRoss & Corey back into my home to service my HVAC anytime!!

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Corey was very professional and courteous and completed the job according to the estimate and time indicated

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We had reached out to NH Ross regarding a slow draining tub. They sent over Corey, one of their technicians. Corey was knowledgeable, attentive and provided great customer service. He explained to us all of the potential problems we may have and was clear and precise in regards to our options. I highly recommend NH Ross and I would request Corey as the technician I would like servicing my home. George DeFendini Bayport, New York

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We had reached out to NH Ross regarding a slow draining tub. They sent over Corey, one of their technicians. Corey was knowledgeable, attentive and provided great customer service. He explained to us all of the potential problems we may have and was clear

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Service was prompt and detailed. The technician took his time and explained many of the tasks that were needed to be completed.

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I have always used NHROSS and have been a customer of theirs for years. They always came through for me.

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had a problem with my water heater.. it had a leak.. I called NH Ross. spoke to Linda who was very nice an helpful. Jim came over within and hour to check it out.. i knew the water heater needed to be replaced and soon the gas heating system too. Jim was very knowledgeable and professional he answered all my questions. i wanted to upgrade to a more efficient water and heating system. so i had a Bosch greenstar combi system installed by Jim & Tom.. they came as soon as the next day at 8am. Linda called to let me know they were on their way and they showed up exactly the time she said.. it took 2 days to install and knowing we would be without heat and hot water for a night, they offered us space heaters to use.. the second day Linda called again to let me know they were on there way and again, they show up exactly when she said they would. 8am.. Jim and Tom stayed until the job was completed (12 hours) they worked very hard both days and did a very neat job they cleaned up well after the job was completed.. they ran numerous tests with the system and thermostats bled the system, etc... they even answered every question i had.. (and in 2 days, i can ask a lot of questions) even after a 12 hour work day, they still took the time to go over every detail with me. they were very calm and professional throughout the whole job.. this is a great company and i would use them again... Thanks again guys and thank you NH Ross.. we love our new system..

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I had a 23 year old hvac system that I had hoped would last another year. On Sunday I realized that would not happen. By Tuesday afternoon Neil was at my house complete plans for a total replacement of my system, and I was very pleased to find out that the work could be done the next day. Rich, Jon and Brian worked very hard today to get the system up and running on this very cold day. They took excellent care of my home, and kept me appraised of their progress throughout the day. My home is now toasty warm with an excellent looking system that adds much value and a sense of security to my home.

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had a problem with my water heater.. it had a leak.. I called NH Ross. spoke to Linda who was very nice an helpful. Jim came over within and hour to check it out.. i knew the water heater needed to be replaced and soon the gas heating system too. Jim was very knowledgeable and professional he answered all my questions. i wanted to upgrade to a more efficient water and heating system. so i had a Bosch greenstar combi system installed by Jim & Tom.. they came as soon as the next day at 8am. Linda called to let me know they were on their way and they showed up exactly the time she said.. it took 2 days to install and knowing we would be without heat and hot water for a night, they offered us space heaters to use.. the second day Linda called again to let me know they were on there way and again, they show up exactly when she said they would. 8am.. Jim and Tom stayed until the job was completed (12 hours) they worked very hard both days and did a very neat job they cleaned up well after the job was completed.. they ran numerous tests with the system and thermostats bled the system, etc... they even answered every question i had.. (and in 2 days, i can ask a lot of questions) even after a 12 hour work day, they still took the time to go over every detail with me. they were very calm and professional throughout the whole job.. this is a great company and i would use them again... Thanks again guys and thank you NH Ross.. we love our new system..

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had a problem with my water heater.. it had a leak.. I called NH Ross. spoke to Linda who was very nice an helpful. Jim came over within and hour to check it out.. i knew the water heater needed to be replaced and soon the gas heating system too. Jim was

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Very professional and thorough. Fair pricing. We would definitely use this company again. Highly recommended.

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I had a 23 year old hvac system that I had hoped would last another year. On Sunday I realized that would not happen. By Tuesday afternoon Neil was at my house complete plans for a total replacement of my system, and I was very pleased to find out that th

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Excellent service- Corey was a super guy- very professional- I have seen other posts and yes the bill seems high but the job was done correctly- so piece of mind counts counts for something.

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Your technician "Jon" was very polite and well informed. Being a former HVAC/R owner I can tell you he is the best. I have extensive experience hiring people, Jon would be our choice in comparison to the people we did hire. I feel very confident that my problem has been resolved. I can-not thank you enough and will recommend NH Ross to my neighbors.

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Your technician "Jon" was very polite and well informed. Being a former HVAC/R owner I can tell you he is the best. I have extensive experience hiring people, Jon would be our choice in comparison to the people we did hire. I feel very confident

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Very satisfied with response time and service provided by Jimmy. I do question the price that I had to pay for a relatively simple drain clearing, but I certainly cannot blame the tech for that. I would hesitate to use this company again due to the price charged for the service, but the professionalism and courtesy of Jimmy almost made up for it.

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Very satisfied with response time and service provided by Jimmy. I do question the price that I had to pay for a relatively simple drain clearing, but I certainly cannot blame the tech for that. I would hesitate to use this company again due to the price charged for the service, but the professionalism and courtesy of Jimmy almost made up for it.

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Jimmy, Service Pro from NH Ross fixed my toilet quickly and professionally. Gave me all the options and prices before the work was done. Very pleasant experience. I will call NH Ross in the future. Very reliable company.

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Shawn E. was awesome!

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Very satisfied with response time and service provided by Jimmy. I do question the price that I had to pay for a relatively simple drain clearing, but I certainly cannot blame the tech for that. I would hesitate to use this company again due to the price

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Jimmy, Service Pro from NH Ross fixed my toilet quickly and professionally. Gave me all the options and prices before the work was done. Very pleasant experience. I will call NH Ross in the future. Very reliable company.

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Brian did a great job! Thank you!

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Great and straightforward transaction. Serviceman knowledgeable.

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Great and straightforward transaction. Serviceman knowledgeable.

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Shawn and Corey from NHRoss were very professional knowledgeable and upfront. They showed up on time addressed our concerns and answered any questions we had with patience. They were clean and efficient. They went above and beyond to make sure that our home had heat and hot water. Great job guys

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Shawn and Corey from NHRoss were very professional knowledgeable and upfront. They showed up on time addressed our concerns and answered any questions we had with patience. They were clean and efficient. They went above and beyond to make sure that our ho

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Shawn and Rich came to our home today to install a furnace and to remove the old unit. They showed up at 8am and left at approximately 4pm. They were prompt, courteous and they explained everything as they went along. They taught us how to use the unit and when to call for service . They also answered any questions we had and were very polite. They were very knowledgeable about the service and were not intrusive. And - now we have heat!!!!!!

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Shawn and Rich came to our home today to install a furnace and to remove the old unit. They showed up at 8am and left at approximately 4pm. They were prompt, courteous and they explained everything as they went along. They taught us how to use the unit an

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The team that came in Tom M and Rich were fantastic. They did excellent work, they explained what they were doing and were responsive to all my questions. I highly recommend the company and the service people that came to do the job.

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The team that came in Tom M and Rich were fantastic. They did excellent work, they explained what they were doing and were responsive to all my questions. I highly recommend the company and the service people that came to do the job.

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Very professional.

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Very professional.

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I have depended upon NH Ross to help me care for my aging home. Shawn E. came by to check out a leaking pipe. He was prompt and clean and able to answer all of my questions. We have been slowly replacing pieces of copper pipe over the past few years. Today we are going to look at having larger sections of the line replaced before more leaks occur.

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I have depended upon NH Ross to help me care for my aging home. Shawn E. came by to check out a leaking pipe. He was prompt and clean and able to answer all of my questions. We have been slowly replacing pieces of copper pipe over the past few years. Toda

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Shawn and Rich installed a new heating system, along with a new hot water heater. Shawn was great providing me with multiple options on different system and help me make a decision on what would work best for my home. Shawn and Rich worked all day and did an outstanding job from removal of the equipment to the installation. They were extremely neat and answered all of my questions. I would highly recommend them.

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Shawn and Rich installed a new heating system, along with a new hot water heater. Shawn was great providing me with multiple options on different system and help me make a decision on what would work best for my home. Shawn and Rich worked all day and did an outstanding job from removal of the equipment to the installation. They were extremely neat and answered all of my questions. I would highly recommend them.

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Shawn and Rich installed a new heating system, along with a new hot water heater. Shawn was great providing me with multiple options on different system and help me make a decision on what would work best for my home. Shawn and Rich worked all day and did

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Shawn and Rich installed a new heating system, along with a new hot water heater. Shawn was great providing me with multiple options on different system and help me make a decision on what would work best for my home. Shawn and Rich worked all day and did

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Jon was great. He was thorough, answered all my questions, and most importantly got my heat to work!!!!!!!!!!!

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Jimmy was excellent, he checked out problem, and bought 2 different handles in, to see what would work better. He had to do alot of adjustments, and working great with different handle. Efficient, courteous, and professional, and a credit to your company.

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Jimmy was excellent, he checked out problem, and bought 2 different handles in, to see what would work better. He had to do alot of adjustments, and working great with different handle. Efficient, courteous, and professional, and a credit to your company. I hope you appreciate yet another great employee.

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Jay N, just left, he was efficient, courteous, and cleaned up after work was done. He is a credit to your company, I hope you appreciate a fine employee, as good help is hard to find.

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I had my burner serviced today by Marc M. He was very informative , had knowledge what he was doing, as well as being very professional. He made suggestions, explained why they were needed. He was very nice and and answered all my guestions

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Jimmy was terrific! He was helpful; and one of the nicest service people to come to my home (I've had many). He was honest, gave me options, and let me make my own decisions. I am in the service business as well (for many years) and I appreciated his hone

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Jimmy was terrific! He was helpful; and one of the nicest service people to come to my home (I've had many). He was honest, gave me options, and let me make my own decisions. I am in the service business as well (for many years) and I appreciated his honesty and he's the only worker I want from your company if and when I need work again. Thank you. Karen Bilotto

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Jimmy was terrific! He was helpful; and one of the nicest service people to come to my home (I've had many). He was honest, gave me options, and let me make my own decisions. I am in the service business as well (for many years) and I appreciated his honesty and he's the only worker I want from your company if and when I need work again. Thank you. Karen Bilotto

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I have known Shawn for awhile now, since he replaced my furnace in 2014. He has excellent customer service skills and is an all around good man. He is patient , kind, highly knowledgeable ,flexible and has an excellent work ethic. He explains the job in a manner that is understandable and is willing to answer questions or explore options. He is clean and organized, polite and has a great sense of humor. I do trust Shawn and that is the reason I asked NHROSS to send Shawn to my home and nobody else. He deserves a well earned raise and /or promotion. Most young folks these days do not share his work ethic . He is a keeper, so take good care of him!!!!

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I have known Shawn for awhile now, since he replaced my furnace in 2014. He has excellent customer service skills and is an all around good man. He is patient , kind, highly knowledgeable ,flexible and has an excellent work ethic. He explains the job in a

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As always, NH Ross took care of our plumbing needs! The company epitomizes professionalism and skill. Both Jay and Tom M. were a true pleasure to deal with. All around 10 out of 10 stars!

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Marc was very polite and informative. He gave me an update on my system, and made me aware of a couple of issues that need to be addressed.

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Service tech excellent. One of the best.

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Excellent service. Pleasant and knowledgable technician

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NH Ross service technician Jon educated me on proper use of my heat pump thermostat. He explained simply how to use it and I have heat now. Thank you sooooo much.

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Marc showed up at 3:00 am because we had no heat on one of the coldest nights. He was very friendly and professional. He got the heat back on with in the hour! Thank you Marc!

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Excellent attitude. Courteous and friendly. Diagnosed the problem quickly and fixed it.

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Just had an evaluation of my heating and air conditions unit by Ross. Jay N was the technician- I have never had such a thorough evaluation with explanation-

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I had a very positive experience with Marc at NHRoss!

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Jay N was technician He was very courteous and helpful

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I'd like to thank this opportunity to comment on Marc Martinez, a most valuable member of the NH Ross team. His professionalism helped rectify an ongoing problem in my home. I would strongly recommend his services in the future.

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Shawn came to install a humidifier and the installation was no easy task. Shawn was extremely knowledgeable and really knew his stuff. He also answered all my questions and informed me of things I needed to know even though I did not ask about them, and was friendly and pleasant throughout. In a nutshell I wish all of the technicians were like Shawn and had his experience and personality. 5 stars do not do him justice.

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This is the third time we called NH Ross for a problem and very happy we did. Shawn came to the house and figured out the issue within 15 minutes or so of being here. Our heating went out in the middle of the night upstairs and we thought it might have been a part of the system when in fact it was the thermostat. duh, lol. Shawn was very nice and patient with my 2 little crazy dogs (who really like to bark) and couldn't be more professional. The only reason I didn't give 5 stars because they came later than expected, but its understandable. I am thankful we didn't lose heat in the whole house because then I would have been pretty upset. But in any case, NH Ross are the guys we call now because of our experiences with them. Their service workers are all really cool and their rates are very fair. Definitely recommend.

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Shawn came to install a humidifier and the installation was no easy task. Shawn was extremely knowledgeable and really knew his stuff. He also answered all my questions and informed me of things I needed to know even though I did not ask about them, and w

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This is the third time we called NH Ross for a problem and very happy we did. Shawn came to the house and figured out the issue within 15 minutes or so of being here. Our heating went out in the middle of the night upstairs and we thought it might have be

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Shawn and Chris were great!

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Prompt service. Timely appointment. Shawn outlined my choices for repair/replacement and quickly got to work once I chose.

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Shawn and Chris were great!

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Brian P. arrived at our home on time. He provided professional service and was respectful of my wife and I and our home. He is welcome to provide service to us again , if needed, at any future time.

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Brian Pullis at NH Ross did a great job. He was very knowledgeable and explained everything he did for me. Also outlined possible future issues that might occur with my furnace.

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Excellent work & very professional

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Shawn was excellent. He was thorough and explained everything perfectly. He answered all of my questions and seemed to really enjoy his job. A quality you want to see in all service people.

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Jon and Brian were excellent at their job. They were professional, knowledgeable and friendly. They are an asset to your company. Susan Robbins

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Shawn E. and Marc M. came to my home today to install a new heating/furnace unit. Before they did the work they assessed the job and took time and consideration in what needed to be done. They did a great job and I couldn't be happier with the work perfor

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Jon and Brian were excellent at their job. They were professional, knowledgeable and friendly. They are an asset to your company. Susan Robbins

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Jimmy from NH Ross Plumbing replaced our indirect water tank (Tectanium) which was only 8 years old but was out of warranty. Very expensive tank unfortunately. Jimmy did an excellent professional job with soldering all the plumbing fittings and running te

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This morning Marc defined the term Service with a Smile. Had a clogged sewer drain. A really dirty job that Marc gladly took care of. He worked efficiently with the right equipment and was very professional, prompt and courteous. I would call again.

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Chris G is an exceptional service technician and able to handle the most difficult of service calls professionally and quickly. A credit to the company and his craft

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I had no hot water. Call to Ross sent Jimmy within an hour. It was a quick call. Pilot was out on my NEW WATER HEATER. Jimmy relit the pilot and checked to make sure that was the only problem. i hope this was just a fluke. There was nothing wrong with my

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Recently had re-routed heating pipes from slab to above ground. Was hearing some noise in the pipes that had me concerned. They set a tech out, Jay Nordin. He was prompt and courteous. Took his time to explain what was happening and added some insulation

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Really great service. Jay N was very polite and took his time explaining to me what the issue was and what were my best options to solve the problem. He was also very friendly and very respectful of my home. Highly recommended!

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Brian is a very professional, organized technician who performed excellent service for me while he was here. I would recommend him to anyone who needs help with their air conditioner/heating problem.

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Great company with a great service and quality. I did oil to gas conversion with them Everything went like a charm: quick, clean, professional

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Detailed and prompt Shawn was great

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Jay was very professional and attentive and I am happy with the services.

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Positive experience, best company in the industry in Suffolk County. Thank you!

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Chris G. was at my home to fix my gas forced air heating system. He definitely knows his stuff!! He was able to quickly troubleshoot and diagnose the problem. He was very courteous and listened to my explanation of the issue in a respectful and understanding manner. He was able to clearly explain to me the components involved and what needed repairing. He also made some suggestions for better use and efficiency of my heating system. And as usual he was clean and considerate when entering my home, just as all the NH Ross techs I've met so far.

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Thank you. Jay came and was very helpful.He inspected the system ,gave me a number of options .He was polite ,well informed and competent and experienced.I wanted to give him a positive review on on Yelp but was unable to hook up.I hope this review goes i

5 Stars rated.
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Knowledgeable, friendly and courteous technician. We have had three people look at this problem in the last year and no one has figured it out. Jay nailed it right away. We now have heat on our second floor and two very happy daughters. Thank you Jay we appreciate your great work. The Gilmans

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Knowledgeable, friendly and courteous technician. We have had three people look at this problem in the last year and no one has figured it out. Jay nailed it right away. We now have heat on our second floor and two very happy daughters. Thank you Jay we a

5 Stars rated.
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I don't even know where to begin. After we built our home 7 years ago and dealing with many contractors I wish I knew about this company a long time ago. Incredibly professional. We had hired another plumber to do our gas conversion and as I found with most companies he didn't show after numerous attempts. With the winter coming I took a chance and called a few companies and NH Ross called back that day and we had our intitial appt. I already had all the equipment in the house and without hesitation Vincent came in and gave us a price and even offered to get rid of the old oil tanks which wasn't even offered by our first plumber. Amy scheduled everything and coordinated the job with the Town of Huntington and Nationalgrid within 2 weeks. They had the job done from start to finish is 2 days. They were clean and and respectful of my home. They even made a binder filled with information about my new equipment which they didn't even supply. Jimmy and Shaun (and Mark who did a lot of running around to get the needed parts and assist where needed) were the best and trustworthy. I was able to leave them in my home unsupervised to get my daughter from school and run a few errands. And the job didn't suffer at all. They kept on working and getting everything done. When they left you wouldn't know I had any work done. I can't say enough about this company. I am extremely impressed and thank them for a job well done.

5 Stars rated.
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Technician Chris G. very professional - resolved my concerns in a very timely manner

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Jay N did an excellent job and was extremely professional, polite, reliable, knowledgable and friendly. I highly recommend him and this company for all your plumbing needs and will use his services in the future!!!

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He is the BEST!!!!!!!!! Thank you, All the best, Brian Oshrin

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Jimmy was very helpful and very professional.

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Service Tech Shawn is excellent at servicing Bosch Gas Boilers. He works efficiently and thoroughly to solve a problem and prevent future issues. He is very knowledge and can completely explain his findings and corrective actions. His work ethic and customer respect demonstrate a professionalism that is not as common these days as it should be, especially with in-home service that is often under stressful circumstances.

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Jay N was at my house to install a water heater. Jay was very professional and helpful with advice and his services. I would recommend him for future repairs. RH Ross is a good company for home appliances and repairs. Thanks Jay for your help.

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Chris G. was the tech who worked on my heating unit . Chris was very professional and knowledgeable about my type of burner . Chris made a few suggestions to improve efficiency .

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Marc serviced our furnace. He came on time, went directly to work and promptly completed the work. He was very friendly and courteous and kept everything clean. Couldn't be more satisfied.

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This guy is good. Did all you could ask for and was prompt, courteous and kept the place clean.

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THE OFFIE STAFF WAS VERY HELPFUL.

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JIMMY IS A VERY GOOD WORKER EFFECIENT, AND VERY POLITE. HE IS AN ASSET TO YOUR COMPANY.

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Jimmy S. was at my house today to install a new hot water heater. I cannot be more pleased with the work done. He was efficient, friendly, and polite. He worked in a very clean and organized manner, and he was meticulous in the work he did. Honestly I only would trust NH Ross techs to perform jobs in my home. I've never had a bad experience with then. On the contrary, dealing with NH Ross has always been a positive experience. Having work done in your home can be stressful, NH Ross techs are great in eliminating some of that stress. Thanks for another great job!

5 Stars rated.
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Jimmy installed a new water heater in my home. He was very professional, friendly, clean and courteous.

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Once again NH Ross came to our aid. We needed to replace our Gas Heating, AC System and Hot Water Tank. From beginning to end, everything went perfectly. On the day of installation, we received early morning emails with photos from NH Ross introducing the installers who would be arriving soon. Who does that? Tom, Shawn & Marc arrived early and first placed shoe covers over their work shoes before entering, then proceeded to lay down drop clothes to cover all their paths to the basement. The job went smoothly and at the end of the day the area was left spotless. What else can I say... except we can always depend on NH Ross to handle any and all issues we need in the future.

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We have been with Ross for a long time and plan to continue.

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Once again NH Ross came to our aid. We needed to replace our Gas Heating, AC System and Hot Water Tank. From beginning to end, everything went perfectly. On the day of installation, we received early morning emails with photos from NH Ross introducing the

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I had an emergency technician come to my house for an issue I had with plumbing. His name is Marc, he was very courteous, knowledgeable, quick to diagnose the problem and very professional. I'm very pleased to have a service contract with them now. Such a great company to have on board if you're a homeowner. Ask for Marc if you want a job well done.!

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I have nothing but great things to say about Shawn who repaired our defective AC unit. He was professional, courteous, and very knowledgeable. The system is working better than ever and I am considering additional upgrades to be added by NH Ross.

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Jay was very professional and knowledgeable. His demeanor is very refreshing.

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service was great

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service was great

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Called NHRoss, clogged kitchen sink. Responded to my request within hours. Service Pro Jay N. Went over the issue, gave me alternative prices, and completed the job. Clean, and professional. A pleasure to do business with. The cost was a little higher than I expected, but that's the cost of doing business. Overall Satisfied customer.

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NH Plumbers are the best. The serviceman, Jay N. arrived promptly and quickly fixed a valve leak by where the city water came into the house.. I thought I had another leak but he determined it was just water from the shower that pooled on the floor and had leaked into the basement. I also received an estimate for a sink installation that was very reasonable. I'm very satisfied! Thank you!

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I was very satisfied with the NH Ross plumber, Jay N. He diagnosed the problem right away. One leak needed to be fixed; the other he determined was just spilled shower water that had dripped into the basement.

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Marc provided professional and courteous service with attention to our concerns. He also did an excellent inspection and gave us our options.

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Marc did an excellent job replacing my water heater. He was quick, polite, and efficient. He cleaned up and made sure I was happy with his service.

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I had Marc M at my home on Friday to replace water heater and clean blower. I had requested Chris G to do this work because he had serviced my burner on 10-6 and I thought his work was exceptional. I told Marc I had requested Chris and he said he would call the office if I wanted to change. He was already here with the new water heater and he was very polite so I told him to go ahead. Well, I wasn't disappointed. Marc explained everything he was doing in terms I could understand. From what I could tell as a layman he did a great job. Congratulations Neal my recent experiences have shown the caliber of your workmen is above satisfactory. Happy I didn't follow many of my friends and neighbors to HomeServe. Mary Tornetta

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I had Marc M at my home on Friday to replace water heater and clean blower. I had requested Chris G to do this work because he had serviced my burner on 10-6 and I thought his work was exceptional. I told Marc I had requested Chris and he said he would ca

5 Stars rated.
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The service was excellent from the service rep who set up the appointment to the other reps who kept me informed of the service tech's arrival time. Jimmy must be your best service tech. He diagnosed the two problems I had with the boiler immediately and

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I want to commend Mr. Shawn Elliot for the exemplary plumbing/repair job he did at my home on October 13, 2016. He was called to my house because both my heating system or thermostat was not working. As he solved my heating problem he said he would check to make sure there were no other issues particularly since I was leaving my house for a seasonal change. He found my hot water tank was not in good shape. This. Hot water tank was 16 years old. One of my neighbor's came back from FL last January to a house that was completely ruined by a hot water tank that broke down during her seasonal stay in Fl. These neighbor's are still not back in their home due to the extensive damage to their home.. Mr. Elliott and I discussed my options and the dire consequences if this problem were not attended to. I am so relieved that I had installed a new 75 gallon gas hot water heater with a ten year manufacturers warranty . Installing the new water heater was tricky because some lines were buried under the street. Mr. Elliott stayed with the problem and made many phone calls until someone from the Water Authority came to help solve the installation problem. The job turned out to be a big one. Mr. Elliott maintained a pleasant and reassuring manner at all times

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The service was excellent from the service rep who set up the appointment to the other reps who kept me informed of the service tech's arrival time. Jimmy must be your best service tech. He diagnosed the two problems I had with the boiler immediately and got to work right away. And he took the time to explain, in detail, every step he was doing. It just does not get better than that!

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Chris G. was very nice and explained issues very well. Suggested costly repairs and seemed disappointed I couldn't afford them right now. Overall good experience. The total cost seemed fair, but I found a receipt from last December, for same issue, different company and it was $45.00 cheaper.

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Chris G serviced my burner on 10-6. He was courteous and very efficient. He did the most thorough service I have ever seen. I tried to get on reviewbuzz.com to commend him but with no success. Vincent from your office was here today and he suggested I try

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I recently had a whole house Humidor installed by Chris Gonnelly. You could tell that he was a professional technician by the way he approached the install. Very neat, also cleaned the area. I am not one for writing reviews but, I was impressed. Mr. Ross,

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Chris G serviced my burner on 10-6. He was courteous and very efficient. He did the most thorough service I have ever seen. I tried to get on reviewbuzz.com to commend him but with no success. Vincent from your office was here today and he suggested I try yelp,so here I am. I requested that Chris do the work i ordered today with Vincent. By the way Vincent was also a credit to your company. Mary Tornetta

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I recently had a whole house Humidor installed by Chris Gonnelly. You could tell that he was a professional technician by the way he approached the install. Very neat, also cleaned the area. I am not one for writing reviews but, I was impressed. Mr. Ross, Chris is an asset to your Company. Frank G.

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NH Ross scheduled a service call and technician Chris G. arrived and quickly troubleshot my heating problem, priced and ordered part and was installing it within 90 minutes. Professional, capable and amiable young man. Review By: Tim Buckley

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I recently converted to natural gas from oil. My basement was a maze of pipes and 2 oil burners. The technicians did an excellent job and went above and beyond. They made sure we had hot water when they left the first day and even made some minor plumbing repairs that weren't officially part of the conversion. They were timely and polite. Overall it was a good experience.

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chris g was here this morning to service my burner. found to need cleaning and service which chris explained everything he was doing. he performed service cleaned up after himself. Review By: mary ellen pomerenke

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I had an issue with what I thought was a defective thermostat, but Chris was able to check it out with multiple testers to confirm that the thermostat was working properly. He exhibited knowledge in his title as a service technician and was professional in his demeanor. Vic Bartolotto

5 Stars rated.
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First time using NH Ross - great customer service and already recommended them to a coworker. The technicians were very polite and followed processes. The only issue I had was a "misdiagnosis' from another technician (cited was a transformer issue and it turned out that I needed a new motor) which caused delay. The final technician was in and out with a new motor and all is functioning! I would highly recommend NH Ross to anyone looking for a HVAC company.

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Jay was great to deal with

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Chris G. came to do the annual heating checkup. He was thorough, polite, neat and very knowledgeable about the heating system we have. He made sure both zones were working correctly and resolved a leaking area he found, and he made wise recommendations. H

5 Stars rated.
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Chris G. came to do the annual heating checkup. He was thorough, polite, neat and very knowledgeable about the heating system we have. He made sure both zones were working correctly and resolved a leaking area he found, and he made wise recommendations. His confidence made us feel we are set for the winter months to come!

5 Stars rated.
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Shawn is experienced, smart, thorough, detailed oriented, and knowledgeable. NHRoss is lucky to have him !! And customers to whom he is assigned are lucky to get him. He is able to analyze and solve problems efficiently and effectively.

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On Sept. 22 Jimmy arrived at my residence to perform maintenance on my on demand hot water tank and boiler water pump. The work was performed in a timely manner and all aspects were explained to me. Jimmy was very informative and answered any questions I

5 Stars rated.
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On Sept. 22 Jimmy arrived at my residence to perform maintenance on my on demand hot water tank and boiler water pump. The work was performed in a timely manner and all aspects were explained to me. Jimmy was very informative and answered any questions I had regarding the work. His work was excellent and there was no clean up necessary on my part when the work was completed. This has been my experience with each technician I have had from Ross. I have recommended this company to my friends. B.McFadden

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Jay N provided quick, clean and courteous service today. He also offered an option to have my dryer vent cleaned. This is a service I would not think to have done without the suggestion.

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Look no further than NH Ross for all your plumbing needs. Service Pro, Jimmy was courteous, neat and a pro at replacing out hot and cold main shut off valves!

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NH Ross technicians just completed the conversion to gas heat in my home. They were very courteous, knowledgeable, efficient and neat. Their workmanship was expert and they used every precaution to guarantee the job was completed in the utmost professional and SAFE way. I would highly recommend using NH Ross as their entire staff , including the office staff and sales technicians were a pleasure to work with.

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Brian came to do the annual service prior to the heating period and prepared the system and humidifier so all would be ready to go with no problems. He explained the process and was very professional' We would be very happy if Brian was the tech that was always dispatched to our home. He is a definite asset to your company.

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did a great job in a timely fashion.

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Marc was great! He arrived at the scheduled appointment time and was able to quickly remedy the situation. Marc explained what he had to do prior to doing it. Marc was courteous and extremely professional. I would like to thank Marc for his kind assistance and expertise.

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Brian was professional and friendly. Performed the annual tune up quickly and efficiently.

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already noted how excellent Chris G was. See my evaluation of him

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Chris G came to do a PSI and was totally knowledgeable, professional, and really nice. He walked me through everything he was doing, explained the problems he found, answered all my questions, made recommendations, and set up an appointment with someone who could help me make important decisions. He was helpful without being "pushy", and made a very positive impression on both my wife and I. I can't say enough about him and I give him 5 plus stars.

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Jon Grella came to our home on 9/15 for a service call for my ice maker, and I wanted you to know how professional and courteous he was. He answered all our questions and was very pleasant . This young man is a credit to your organization.

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From the time Marc first stepped into our home he was polite, professional, respectful, and friendly. We needed a water heater replaced and Marc went about his task in a meticulous and efficient manner. The job was completed in under four hours and Marc removed all remnants of the old heater and any packing materials of the new. NH Ross is a better company because of Marc and I would highly recommend both NH Ross and Marc. We look forward to using them for future needs.

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Chris G is an exceptional service technician who went the extra mile to resolve my problem the three other service technicians failed to do. He was without question the most thorough and knowledgeable technician I have had the pleasure to have at my home; is a credit to NHRoss and represents the company with the highest degree of professionalism

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Chris G was given the task of resolving a difficult service problem that eluded three previous technicians. His professionalism, knowledge and dedication was simply amazing. He left no stone un-turned, went through my air conditioning/heating system from top to bottom, including checking the air conditioning line that ran through the attic, completely cleaned and checked the condenser, re-plumbed the condenser line in the equipment room and went way beyond what anyone else had done. His thoroughness and system knowledge was amazing. He reflects the highest standards of service and dedication. A job so very well done

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Marc Martinez was very knowledgable and helpful in taking care of my problem.

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Efficient service as always.

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Chris called ahead and arrived on time, He noticed a leak in a heating furnace that had not been used for several months, and some other minor problems which he was able to fix immediately. He also cleaned thoroughly around the area of the furnace and checked that both heating zones were operating correctly. Courteous and efficient service.

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Jay N. came to my house today to fix some plumbing issues that I was having. He was a pleasure to work with. He resolved all my issues in a clean and hassle free manner. He gave me all my options, broke everything down into detail as far as what was involved and the cost of the repairs, and he wasn't pushy about selling me things that I didn't need to have done. He was helpful in making suggestions for prevention of future plumbing issues. When he left everything was put back in it's proper place and everything was clean. I never mind having NH Ross techs in my home, they are always, friendly, clean and helpful.

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Shawn was my service provider -- gave me a heads-up call on his way on a holiday weekend to assess a water heater failure, arrived promptly, and professionally assessed the situation and provided an array of options for repair. He was very friendly , professional, and informative, while not pressuring me in any direction on repair options. Review By: Todd Satogata

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From the technicians to the office staff everyone is always very pleasant and helpful. I have been very satisfied with your company!

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I converted my home to gas. NH Ross came to do the job I was so happy with the work. Tom and Shawn came and did a wonderful job and even left my basement beautiful after the work was done. Vincent and Amy took care of all the paper work, both going the extra mile to get me the best price and unit for my home. I would suggest this company for any type of service for your home

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I converted my home to gas. NH Ross came to do the job I was so happy with the work. Tom and Shawn came and did a wonderful job and even left my basement beautiful after the work was done. Vincent and Amy took care of all the paper work, both going the extra mile to get me the best price and unit for my home. I would suggest this company for any type of service for your home

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Brian just finished taking care of my furnace annual service. He was very pleasant and patient in answering all of my questions and concerns and did a great job with the service. NH Ross always has great technicians and when you call the office everyone is always very helpful as well. I have been with the company for almost 4 years now and I have always been very satisfied with the service. Thanks!! Rebecca R. Add Public Comment Send Private Message Report this review

5 Stars rated.
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Tom is a valuable asset to your company. He went way above and beyond what I've ever experience with a repair technician. Read my Yelp review for all the details!

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In the middle of the night my water oil burner's pressure relief valve started pouring water onto my basement floor. By 9am my oil company had a repairman here and he determined that the indirect hot water heater had gone bad and I needed a plumber to replace it. The company I usually use said they did nor replace indirect heaters connected to oil burners...only gas. I had to be at work that day as we had a major deal going down so I couldn't miss work so I was dealing with this during a hectic work day. I didn't have much time to devote to researching plumbing companies. I did a quick Google search and NH Ross came up. I had never heard of them. I took a chance and called them. I am so glad I did! My first call to them was about noon. By 2:30 Tom was at my house evaluating the problem. He wrote up a few different options and called me to explain the pros and cons to each. He was polite and professional. Not wanting to go through another day without hot water, I asked if it would be possible to replace the heater the same day. Tom told me that it would be tough, being nearly four o'clock and it might not possible to obtain the heater before the supply house closed. I asked Tom to do his best. I was finally able to get out of work and when I got home around 530, Tom was busily installing our new hot water heater! I was shocked. I've been in business running dozens of retail locations for 30 years and know from experience that in dealing with repair companies, they rarely have a sense of urgency to your problem. Not only was Tom able to pull strings to get the heater there before the supplier closed, he stayed until nearly 8 pm to install it. By 815 we had hot water again. He kept the work area clean and when he was done, you could never tell that we had an old hot water heater removed and a new one installed that evening. He explained everything he had done, showed me the new heater and had me check that the area was clean. One thing I forgot to mention, during the course of the day, I spoke multiple times with a woman at their office for the scheduling and payment ... I was so distracted while talking to her while I worked, that I never caught her name...she was so patient and polite....thank you! Thank you NH Ross and especially Tom for really going the extra mile and helping my family get hot water back....they made my problem their problem and solved it. I will use them for all 28 retail locations I run for all of our plumbing and electrical needs.

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What a pleasant experience it was to have Mr. DiDaniele to come to our house for an estimate of our electrical needs. He was courteous, on time and have a lot of knowledge. He respects the character of our old home built in 1770. Just such a nice honest person. I will recommend everyone to have NH Ross for all your electrical needs.

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The service is excellent and I trust NH Ross and its representatives. However, for the most part I find NH Ross a bit pricey.

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Jay N was dispatched from NH Ross to handle a burst pipe that I had in my kitchen. The pipe was behind walls, which were behind my sink, cabinet, dishwasher, and on top of my laundry room. Jay N came up with a solution that bypassed all the obstacles that I listed and provided a better solution. The job was neat and professional. I like the new set up better than the old one and don't anticipate any more problems. Thanks Jay for your professionalism and lending your knowledge and experience to me.

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What a pleasant experience it was to have Mr. DiDaniele to come to our house for an estimate of our electrical needs. He was courteous, on time and have a lot of knowledge. He respects the character of our old home built in 1770. Just such a nice honest person. I will recommend everyone to have NH Ross for all your electrical needs.

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I couldn't be happier.

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From the first experience with Ross, the estimate, and then the correspondence via the phone or internet with his staff, I was very impressed. But the best had yet to come. When the techs arrived who were Shawn & Brian is when I finally decided that I made the right decision to go with Ross. Their promptness, consideration for my property, their knowledge and most of for their behavior while in my house and the respect they showed while here made me feel that I had made the right decision. I would recommend NH ROSS any day.

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I had the good fortune of having Tom McGinty and Shawn Elliott of NH Ross as the two service technicians to perform my oil to gas conversion. I couldn't be more happy with the job they did. Their skilled craftsmanship made my new gas boiler look like a work of art. I highly recommend NH Ross as the company to do business with because of these two fine gentlemen. Victor Bartolotto

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Jon Grella came to our hose and quickly and efficiently got my home AC up and running on the second hottest day of the year, he was quick, knowledgeable and did did a great job. He also went over options for a new home AC system without the hard sell!!! I have used this company before and this is a honest company, I will use them again without hesitation

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My a/c suddenly decided it needed a vacation on Sunday night, so NH Ross was the first call I made on Monday morning. I had used them once before in a heating emergency and was happy with the service. As luck would have it, my call was quickly answered by a very helpful woman who assured me a technician would be dispatched asap, and in fact, Shawn was here in less than one hour. He quickly analyzed the problem with the system that is close to 20 yrs. old and offered four options to correct the problem, including a complete overhaul of the heating and a/c. Although I was offered reasonable financing terms, it was still out of my budget, so I selected the least expensive option. Shawn immediately contacted the appropriate folks to determine if the parts were available and we scheduled installation of new stats, dampers, and control panels for today; he was also able to get the system working well enough yesterday so that I had cold air coming in, which was a vast improvement from the night before! The work is now done and I couldn't be more pleased. Shawn, as well as the ladies who cover the dispatch lines were completely professional, courteous, and took great pains to tell me what I could expect. Shawn also spent time reviewing the operation of the new stats, which I expect will now save me money and energy. NH Ross is the only company I will ever call for heating and a/c service; more companies could learn from their business model - kudos!

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Sean was the ultimate service technician. Not only did he not mind me talking to him, he was cheerful and discussed what he was doing. He let me know he was on his way, was even a little earlier than I expected. He was quick to check out the problem and resolve. I would be glad to have him back Steve Schulthies

5 Stars rated.
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Fantastic job by Shawn and Marc they spent 8 hrs. Here very very satisfied

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Jay came and did the job. He was neat polite and very helpful. He came on time and worked around my schedule. Great employee

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Jay did a great job. He tune AC system & adjusted the outdoor fan unit so that it runs & starts with much less noise. Also a very clean workman.

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Very happy with service. Shawn did a great job. Thanks.

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Had a 2-zone AC system replaced by NH Ross. Shawn was the primary installer. I have used them in the past and have always been pleased with their professional service. Shawn was very knowledgeable in getting the new system up and running. There was a issue with one of the coils. The part was ordered and repaired promptly. They may not be the cheapest company out there but I feel they are the most professional and trustworthy. They are very careful to treat your home with respect. John Hoffman

5 Stars rated.
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You guys continue to impress me with straightforward and honest service work

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Jon is a highly competent and professional individual. He is the reason why I will continue doing business with Ross. When I called to get service on my air conditioner NH Ross responded immediately and scheduled an appointment extremely fast. I am delighted with all aspects of this service call.

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Jimmy Scala came to our home and gave us excellent advice about our plumbing problems. He fixed our kitchen sink and instructed us how to order parts for our showers. He was very informed about his work and we were very pleased with him. We hope he comes back to finish our showers when the parts arrive from Kohler. Roseann Pommerehne

5 Stars rated.
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We were very pleased with Jay Nordin. He was knowledgeable and successfully did the job we had requested. He had a nice manner and demeanor and is a credit to your company. Roseann Pommerehne

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Service was great and up front. No surprise fees.

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Did a nice job. Company is very expensive, but technician was excellent

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Jimmy, a Service Specialist at NH Ross, arrived at our home and immediately began working. We were impressed with his friendliness, professionalism, knowledge and genuine desire to provide the absolute best service possible which he succeeded in doing. We would unhesitatingly recommend Ross and specifically Jimmy to our friends and family. Thanks for a job well done.

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NH Ross was very accommodating, courteous and identified the issue throughly and rapidly.

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jimmy is the nicest person. He is thoroughly professional, pleasant, and motivated. He answered all my questions, calmed my anxiety, and did an excellent job

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jimmy is the nicest person. He is thoroughly professional, pleasant, and motivated. He answered all my questions, calmed my anxiety, and did an excellent job

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Excellent service, on time, and tidy. Diagnosed and repaired a tricky leak in our old home's second floor that was leaking down to the first floor.

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We had had three separate plumbers not show up for scheduled appointments and NH Ross not only showed up, but they performed the service quickly and cleanly. Jay N. was courteous and on-time, as well as knowledgable. The pricing was very reasonable and we joined the yearly maintenance plan. We are very happy with their service!!

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I was not expecting service on the same day I call especially to repair an air conditioner during a heat wave. A Tech was onsite within 2 hours and the repair completed promptly.

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Brian P. was prompt, polite, and not pushy. He explain what he did, took pictures and had my unit up and running in a short time.

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We needed plumber service for a few issues, Jay H. arrived to help. I found him courteous, very pleasant to chat with. His work exceeded our expectations as he was very knowledgeable of plumbing. Actually I'm sure he's able to fix anything in any repair field. Nice experience. I'm happy to say we been using NHRoss for about 15 years and have always found them to go the "extra mile" to solve our issues. I'd also like to compliment their office staff as well, very pleasant & professional as well.

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Jay was great!! Came in found the problem, got the parts and fixed it right away!!! Did his best to save us money as well!! Thank you!!

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ryan/chris came to my house for a A/C problem i was having and in 10 min diagnosed and fixed the problem. i have a contract with ross for many years and have always been very happy with there service. And the office people have always been helpful and friendly when i call. This is a excellent company to use for your A/C and heating repair

5 Stars rated.
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Jay and Marc were both very knowledgeable and professional . I felt very comfortable having them here and even the dog liked them, though she likes everyone.

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Ryan Rossano is an excellent technician and was able to diagnose our problem and solve it !!!

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Jimmy was excellent. Very capable and competent. The team with Shawn and Chris got the job done. Our neighbors highly recommended Ross to the Rescue and indeed they lived up to their name. We will use their great services again for our next project. Teri and Gino.

5 Stars rated.
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Jay N was extremely helpful and professional when diagnosing and fixing my plumbing problem. He was quick and efficient! Thank you Jay!!

5 Stars rated.
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Jimmy was excellent. Very capable and competent. The team with Shawn and Chris got the job done. Our neighbors highly recommended Ross to the Rescue and indeed they lived up to their name. We will use their great services again for our next project. Teri and Gino.

5 Stars rated.
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Jimmy and Rob were clean and courteous. Jimmy took the time to review the work with me and answered all of my questions. They got the job done quickly and cleaned up when they were done. I am most impressed with promptness of the service. I do not have to wait around for a long time and the company has been able to accomodate making an appointment around my work schedule.

5 Stars rated.
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Have been an NH Ross customer for many years. Always great care. Today, Ryan performed the assigned task quickly and efficiently

5 Stars rated.
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Jay N was extremely helpful and professional when diagnosing and fixing my plumbing problem. He was quick and efficient! Thank you Jay!!

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He was very informative and got my air conditioning unit up and running in a timely and efficient manner. Would definitely recommend.

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Marc did a great job in determining what the plumbing problem was. He analysed it fast and got it done fast. Thank you, Marc

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Brian P did a wonderful job. Very thorough in doing his work. I've worked with Brian in the past and know that he is capable and responsible. Brian arrived later than the office told me he would be arriving. Brian was very apologetic for his lateness due to office scheduling issues.

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Brian Pullis was very Professional servicing my heating and air conditioning units. He took the time to listen to my needs, acknowledge and solve the issue at hand. Brian went far and beyond his duties to replace all filters, battery replacement that was in need of my home. I highly recommend Mr. Pullis for future servicing.

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I called and within an half hour of that same Saturday afternoon the technician arrived to address my ac problem. He matched the picture sent in the confirmation email from company. Marc was very polite and listened to my problem even over a barking dog. He was patient and kind to my furry one. Marc worked quickly and explained his findings. He discussed my options in a non pushy manner. Marc fixed the problem and cleaned up. He was very respectful of my home. Marc was very knowledgable with my condo community's heating and ac unit. This is the second time I'm using this company, for different reasons. The problem was once again fixed. I'm now sitting in the ac. Thanks Marc and NHRoss!

5 Stars rated.
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Jay was wonderful! Pleasant,knew his stuff and explained what was needed and went straight to task,got was needed,and fixed the problem and explained how to prevent same again. Worth his salt to Ross.Glad I can count on Ross if and when I have an issue. Edward A Langone Manorville

5 Stars rated.
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My experiences with NHRoss have always been positive and my service call with Marc from that office was no exception. He was pleasant, neat, and profficient. :0)

5 Stars rated.
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My experiences with NHRoss have always been positive. Today, I had a faucet replaced by Marc, who was a very professional, pleasant, friendly, and a clean technician. it was a pleasure having him in the house to perform his work. He left my bathroom as clean as he found it when he arrived. Thank you for a job well done ! :-)

5 Stars rated.
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very nice with everything

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I had a heating an Air Conditioning system replaced by NH Ross. It was a great experience free of stress. The overall experience by everyone I interfaced in the company from initial appointment by the staff at Ross to contract negotiation was very professional. Service technician Shawn did an incredible quality installation assisted by Marc. I would highly recommend NH Ross.

5 Stars rated.
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On June 6, 2016, Jay N. fixed all my plumbing problems. He was pleasant and did all the work without a hitch. Thank you Jay

5 Stars rated.
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I am very satisfied with Ross technicians. They are reliable, courteous, and skilled.

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Marc M. was the technician sent by NHRoss to correct a problem in my toilet. Marc was professional, repaired the problem quickly and I am happy that all of this in good time.

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I've always had very favorable experiences with Ross and all their technicians..

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Shawn and Tommy did a fantastic job installing a new heating/AC system along with replacing the water heater. They worked all day without taking a break and left everything neat and clean. There was a small problem with the kitchen faucet that Jimmy was able to fix immediately. All three men were very professional and explained everything they did. A great job done by all.

5 Stars rated.
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NH Ross has the best service, efficient, professional, courtesy.

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Ryan is an excellent technician. He was able to diagnose our problem quickly and efficiently. He's considerate and polite. He is also very careful, meticulous and organized. He is a pleasure to work with. NH Ross techs do a great job. Thanks for the excellent work!

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I was very impressed with both your customer service and Tech support. Your professionalism and highly trained Tech (Jay N) made a major difference in solving my air conditioning problem in a very short time frame. Thank You!

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First, I was very impressed with the customer service I received from NH Ross. My central air went down on the first hot weekend of the season. When I called, on a Saturday, someone immediately picked up. When I explained my problem, NH Ross was willing to send a Tech out on Memorial Day weekend or I could wait to the following week. I made an appointment for the following Wednesday because it better suited my plans. On Wednesday, I received a call when the Tech was on his way. Jay N arrived and was very professional. He covered his shoes so he would not bring any debris into my home. Jay N diagnosed the problem quickly and accurately. He wrote up a quote as to what the fix entailed. He went over the quote so I understood what was involved. I highly recommend NH Ross for any of your heating, air conditioning or plumbing needs.

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Both guys Marc and Jimmy who came to the condo and the staff on the phone were excellent. Thank you all for your service. I just bought my first home and after a day of moving and unpacking I went to take a shower and there was no hot water!!! The hot water tank went kaput plus 2 gas leaks that my mother smelled upon her arrival. (And yes I had the home inspected)

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Just wanted to let you know what a professioal job Tom and Ryan did,I couldn't be more pleased. They worked very hard,were always pleasant and very willing to answer all my questions. As a recently widowed woman,I was worried about handling the instalation on my own. They put all my worries at ease.Thank you so much for the wonderful service. Margaret Gutmann

5 Stars rated.
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bouillai 5 STARS

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Jimmy arrived within a few minutes of the appointed time and patiently waited for my wife, daughter and three grandchildren to get out of the house before he could start work. He appraised the situation quickly, provided us with options and then did the work on the option we chose in a very clean and professional manner. When he discovered that one of the options I had chosen would not do us any good we revised the work plan and he completed the job with a less expensive but acceptable solution. Great service, thanks Jimmy!

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Jon Grella is a truly professional service man. His handling of our situation was both considerate and informative. Thank you.

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Brian P was wonderful prompt courteous and very professional I would recommend him to anyone

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We had a problem with the furnace. The blower worked, but no heat. The night before Mothers Day, we called and Mark responded at 11:30 PM. It took about 45 minutes, but the heat was working. I appreciated his response at that hour. However, the next morning, the same thing happened. Once again, Mark was dispatched and this time he replace several components and was able to get it fixed. Mark was great. His attitude was excellent and he did well to explain what the problem had been. So far, a week later, everything is still fine. I appreciated Mark, his ability and his personality a great deal. Definitely an asset to NHRoss.

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Jay N. Was a nice young man from Ross, who came this morning to do the annual air conditioning service. He was very helpful.

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I am very happy I contacted NH Ross to fix our pipe. Their fee was very reasonable and the service guy, Jay N, who came to the house was super nice, helpful, and did a great job. I would definitely be using their services again in the future.

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I called NH Ross for a second quote on a hole in our sink pipe and I am so happy I did. Their fee was very reasonable for the work and the guy who came to the house, Jay N, was really nice and helpful. He went above and beyond as far as customer service and even shared some advice on another issue in our home. The job got done within 2 hours and I am very pleased with the work. My husband and I will definitely be using their services again in the future. Thank you!

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Brian P knew is stuff. Answered all my questions and told me what I needed. I hope he works for you a long time.

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Brian P. was prompt and did an extensive inspection of all my appliances and heating system. He is very knowledgeable and answered all my questions. He made me feel very comfortable watching as he performed his job. I would highly recommend Brian to anyone who wants to have their service reviewed.

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very polite @good work

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Ryan did a very good job

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NH Ross is fortunate to have such a fine and knowledgeable service specialist as Shawn- we have had many svc. reps in all the years we have been with NH Ross, Shawn certainly ranks as one of the best. Pat & Joe Lazzara

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So far my experiences with NH Ross and their technicians have been great! Today Jay N. and Ryan R. helped install a very high ceiling fixture. They were both very careful, meticulous and organized. They were lso very polite and courteous and cleaned everything up before leaving. I felt secure and comfortable having Jay and Ryan working in my home.

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So far my experiences with NH Ross and their technicians have been great! Today Jay N. and Ryan R. helped install a very high ceiling fixture. They were both very careful, meticulous and organized. They were lso very polite and courteous and cleaned everything up before leaving. I felt secure and comfortable having Jay and Ryan working in my home.

5 Stars rated.
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So far my experiences with NH Ross and their technicians have been great! Today Jay N. and Ryan R. helped install a very high ceiling fixture. They were both very careful, meticulous and organized. They were lso very polite and courteous and cleaned everything up before leaving. I felt secure and comfortable having Jay and Ryan working in my home.

5 Stars rated.
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I would like to complement your company for the way you conduct your business. From the first contact with the receptionist to the repairs, we were dealt with in a most professional way. Tom McGinty should be complemented for the way he represents you He took his time and explained to my wife exactly what he was repairing. At no time did she feel that we were being oversold as you know you have many competitors who do so. Thank you again for restoring my faith in the service industry. I look forward to recommending your company to others

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Everything perfect Called and informed when he would arrive right on time Diagnosed the problem right away and even better fixed it right away!!! Even recommended a service plan that fit our unit Highly recommend Shawn and Ross I normally don't do reviews but this service was excellent

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Excellent service and quick fix to the problem

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Brian P. was very knowledgable and explained everything he was going to do during the service call. He was polite and provided great customer service!

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Brian was polite, knowledgeable, and completed the inspection in a reasonable amount of time. He arrived early in the morning as requested as well.

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Brian P was very professional, neat & explained what was done

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Brian was very helpful in explaining what he was doing during the service of my central air system. He was polite and clean.

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Jimmy was very pleasant and knowable. He did a very good repair on my hot water tank

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Tom M. was an excellent service technician. He was clean, efficient, polite, professional, and helpful. He answered all my questions, fixed my repairs, and left my house as clean as it was before he arrived. I felt very comfortable having him handle the work that needed to be done as well as having him in my home. I would highly recommend NH Ross and will definitely be using them again for other work.

5 Stars rated.
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Tom M. was an excellent service technician. He was clean, efficient, polite, professional, and helpful. He answered all my questions, fixed my repairs, and left my house as clean as it was before he arrived. I felt very comfortable having him handle the work that needed to be done as well as having him in my home. I would highly recommend NH Ross and will definitely be using them again for other work.

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Thank you for making this a painless process!

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Shawn was great he cam to fix my 90 year old grandma heat .She really hard of hearing and sick with a really bad cold. she was really upset and he was just wonderful with her. He listen to her and explained everything to her that was happening . He didn't mind repeating himself when she didn't hear him. He was there two days on a row and was very sweet to her both day. He really was wonderful to work with I have absolutely no complains he does a great job. : D

5 Stars rated.
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Awesome experience. I called based on previous Yelp reviews. The sent a technician to my house 20 minutes later. This was not an emergency. Jimmy was awesome. He was professional, very courteous and explained everything. Pricing was fair and I'd highly recommend!

5 Stars rated.
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Both technicians Jimmy a few weeks ago and Ryan who was here on an emergency call were both excellent in all respects

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Both Technicians who have recently been to my home did a great job

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After much confusion (call was for lack of heat) they sent a very nice young man to fix a drain, whichhe had fixed two weeks ago.Heat was with some confusion restored. The next day Rob the service manager called to check out what the problem had been. He was nice enough to listen to what had occurred. I did appreciate his caring and making sure that the problem was solved.

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The work was scheduled and completed in a professional way Technician was courteous and knowledgeable. My only complaint was I felt the price was very high. It cost me the same to have the dishwasher installed as it cist to purchase it. I had no choice as I needed it taken care of

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Jimmy was totally professional very pleasant and courteous He was extremely neat I his work

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Ryan was very helpful and knowledgeable. Solved our problem quickly. Thank you!!

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Marc provided exceptionally professional services during a job that was more difficult than anyone could have anticipated. I was especially thankful as Marc was extremely communicative and kind to my mother. She can be an exceptionally difficult customer. During a time when businesses just want to get the job done without care for the customer, Marc spent an incredible amount of time ensuring we knew what need to be done. And that is priceless. Many thanks.....

5 Stars rated.
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My comments appear on the previous survey.

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Tom and Ryan came today to install our newly purchased air conditioner and related coils, cables, etc. I cannot say enough about them. They were totally knowledgeable, courteous, friendly, and did a great job. They also cleaned up outside and inside so well we could not tell that they were even here. They also answered all our questions and again did it in a friendly way. Finally, they also cleaned our other unit and here too did an excellent job. Ross should be proud of them for representing their company so well.

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I gave my comments in the survey above

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Jon G came to our home to do a PSI. He was knowledgeable, friendly, and answered all of our questions. He found that we had a major problem with our air conditioner, explained in detail what the problems were, and wrote up 3 options that were available to us including the pricing. Additionally, he reviewed the options with us and was extremely helpful in our decision making process. He really helped us and gave us piece of mind throughout. Today he called to make sure all was ok, and here too he was helpful, courteous, and nice. A 4 star employee in my view.

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I was very pleased with Frank and Jimmy when they were here today to check my Air Conditioner. They did a fine job, very professional and Friendly.

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here and was very good

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NH Ross plumbing service pros Jimmy and Frank evaluated the problem with the back flow device and suggested replacement. They had a new one delivered as we waited and replaced it in a short period. They were friendly, knowledgable and respectful of my time. They left the work area in a clean and orderly condition. I would request them again for any future plumbing issues.

5 Stars rated.
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NH Ross plumbing service pros Jimmy and Frank evaluated the problem with the back flow device and suggested replacement. They had a new one delivered as we waited and replaced it in a short period. They were friendly, knowledgable and respectful of my time. They left the work area in a clean and orderly condition. I would request them again for any future plumbing issues.

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Tom M. And Ryan did an incredible job today! They were professional from start to finish. I would highly recommend N.H. Ross to anyone needing to convert from oil to natural gas. I also have to mention Amy R.. I have never dealt with anyone that communicated as well has she did. I will definitely use them in the future!

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Shawn did a great job installing our new ac system,good worker,ps tell Shawn I didn't get the bill he emailed over,try again thanks

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I needed to have baseboard heat removed to continue a sliding glass door project. Called NH Ross and the next day the plumbing tech arrived and did a fantastic job. I will keep NH Ross in mind if I ever need work done again. Thanks!

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Jay N is a great tech and excellent plumber. Did a fantastic job...I will ask for him next time I need work done.

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James did work at my house. He was polite, informative, left my garage immaculate. Would recommend him and the company.

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Jay N was fantastic in & out in 1/2 hr. Very professional

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Jay N did a very good job. He was courteous and competent. He would be a pleasure to have do work for me in the future.

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Brian Pullis came to my home to service my furnace and air conditioner system. He came in timely manner. He was informative. He answered all my questions. He was very polite and courteous.

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Jay N. was extremely knowledgeable and very pleasant to deal with. He and his partner put in my water heater and did a grand job.

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NH Ross has stood by their commitment to quality service, and has rectified every issue that I have raised after the oil to gas conversion. I am a satisfied customer and continue to recommend NH Ross to our network of friends and business associates.

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Thank you to the whole staff at Ross who helped with keeping us warm! Brian P and Ryan-Great service, very polite. Ladies on the phone, sincere and helpful! Thanks again

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Jay from NH Ross was very friendly and professional. He came to repair my gas boiler. This was an emergency call and he was able to identify the problem and repair it in a timely manner. He was very clean and neat. You were not able to tell that he was there. I have heat and hot water again! Thank you Jay!! and Thank you NH Ross!

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The work went well. Jay was professional and very neat and clean.

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Eugene was great and very professional, he did a great job, and very informative. Thank you for everything!

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Jay N. did a great job!! He explained the problem and was very efficient.

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Jimmy was a Pro in all he did in my home. All is working well. I would recommend him to all my neighbors. Thank you.

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Marc was at my home early today to repair an issue with my water heater. Less than 24 hour response and repair. Thank you for sending Marc!

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Brian was terrific, professional and friendly and I would definitely use the services of NH Ross again. I highly recommend this company.

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Hot water heater broke on coldest day of year. NH Ross was able to come same day, and installed a new one same day. Jimmy was excellent, and we will use NH Ross again in the future. Great referral!

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Jimmy was great, installed new hot water heater for us. Will use him again in the future.

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Brian P.thoroughly checked our burner, vents and thermostat. He confirmed there was nothing wrong with heating unit and then we looked at thermostat and I asked him to change defaults when he said that could be the issue. We are warmer now. ..kudos to a courteous knowledgeable technucusn! Thank you Ross!!

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I've been a customer of NH Ross for several years. Their work is always outstanding. Service is prompt and reliable. Their prices are competitive. Jay did a great job if fixing 2 pipes that burst due to freezing temperatures. He is professional and courteous. He was polite and left the job site clean. I would highly recommend NH Ross for any plumbing job, big or small.

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Professional did a good job, new what he was doing. Work was done well. Water Heater is working great. I am very pleased. Very clean.

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Jon came to our house late night after our boiler stopped and provide a detailed assessment and a good advice for us to fix our boiler. With a upcoming weekend with single digits temperature is advice was the best.

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Great job, super nice and respectful. Went above and beyond with the work. Worked on the house as if it was their own.

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Great job, worked on the house as if it was their own. Everything was neat and clean and very professional.

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Great guys, showed up on time and very professional. They worked on the house as if it was their own and explained everything that was going on. The guys did a great job.

5 Stars rated.
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Great guys, showed up on time and very professional. They worked on the house as if it was their own and explained everything that was going on. The guys did a great job.

5 Stars rated.
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Your TOTAL CARE MAINTENANCE PLAN perfectly suits my needs. Peace of mind is priceless!

5 Stars rated.
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Jon was prompt, courteous, professional, and offered options for my electrical/plumbing needs. Five stars! Ross to the rescue, again. THANKS.

5 Stars rated.
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Marc M was very informative, courteous, and professional

5 Stars rated.
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Jimmy was great

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Eugene was courteous - did a great job fixing the leak under the sink - when he first came in he placed a mat on the floor so as not to bring in excessive water on his boots - I would ask for him again and recommend him to others in our development.

5 Stars rated.
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"Jimmy/Jay came to the service call together. I was notified by Ross that they could come early. The problem was fixed to leaky faucets within 1/2 hour. My home was just cleaned and they put on covers on their shoes and did not make a mess. I was very pleased."

5 Stars rated.
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5 stars

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This is the third time I have used NH Ross and this time I was fortunate to have had Shawn visit me, he was great. He took the time to listen and he explained to me what what it was I was experiencing and the steps he took to fix it. He even offered that he was on call that night should I have further issues or concerns which I did not. Thank you Shawn and NH Ross.

5 Stars rated.
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Eugene was very professional. He diagnosed the problem quickly and had my heat back quickly. He was a trooper by coming out the day after the blizzard. Eugene has been to my house before for a service call and he is always pleasant and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy/Jay came to the service call together. I was notified by Ross that they could come early. The problem was fixed to leaky faucets within 1/2 hour. My home was just cleaned and they put on covers on their shoes and did not make a mess. I was very pleased.

5 Stars rated.
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Our service rep Jon arrived on time. He was very professional and pleasant. He promptly diagnosed the problems with our dishwasher, fixed what he could at the time and placed orders for the parts needed to complete the repairs. He also answered our questions about other situations we inquired about and supplied us with quotes for possible future work. If you require a service call from NH Ross ask for Jon.

5 Stars rated.
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NH Ross did a good job of responding to my heating problem. The service man, Jon arrived within a few hours. Jon was very professional. He got my heating system running and did a good job of explaining what was wrong and the options I had.

5 Stars rated.
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Jimmy was very kind and helpful. He fixed our furnace with efficiency.

5 Stars rated.
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This customer WOULD recommend the business to a friend, family member, neighbor or colleague.

5 Stars rated.
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John is one of your company's best asset. He is knowledgeable, professional and exceedingly friendly. I have had the pleasure of his work in the last two months. Over the years, many servicemen have come and gone and my husband and I are so pleased John has stayed.

5 Stars rated.
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LOVED RYAN SAID HE WAS EXCELLENT

5 Stars rated.
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marc did a professional job very polite and knew what to do

5 Stars rated.
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nice friendly service, however I felt the price I paid for the time and parts were rather high.

5 Stars rated.
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Pleased with the service provided by Brian P on behalf of NH Ross. He arrived within the window of time I was told and he called prior to his arrival. I appreciated the time he took to explain what was to be done and to answer any questions. Thanks, Brian.

5 Stars rated.
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Brian Pullis has demonstrated his technical knowledge and his excellent customer support today. As a relatively new Ross employee he is off to a good start. I hope Ross realizes what they have in Brian and continues to support him as he goes forward. His inspection and operational checks of my heating system was very thorough, exceeding the checks of prior years by Ross techs.

5 Stars rated.
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I had the main house trap replaced. I received an estimate within an hour of calling with my issue. The next day the job was completed in just a couple of hours.Jimmy and Craig were great! Very professional and extremely neat.They sure know how to lay pipe. ;)

5 Stars rated.
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Thank you so much for the excellent service we received from tech "Shawn" today. He installed a new furnace humidifier system, and did so efficiently. He answered all our questions before hand and after the job was completed. The work area and our home were left as clean as when he arrived. His friendly personality made us comfortable and we were very pleased with the service.

5 Stars rated.
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NH Ross is always there when you need them. Marc was very patient and helpful! We have our heat back! Thanks for being so prompt! I have used them for ten years and they have not let me down! Thanks again and happy New Year.

5 Stars rated.
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We called NH Ross for plumbing. Jimmy was great! He helped us decide on the faucets that would work for us. The installation was flawless. We have used NH Ross for electrical and now plumbing.. Great to know there is a such a great professional local business.

5 Stars rated.
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I had the main house trap replaced. I received an estimate within an hour of calling with my issue. The next day the job was completed in just a couple of hours.Jimmy and Craig were great! Very professional and extremely neat.They sure know how to lay pipe. ;)

5 Stars rated.
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Marc was very helpful courteous and clean. He also offered helpful advice on how to pay for a new water heater

5 Stars rated.
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Shawn from Ross was not only knowledgeable but was very friendly.

5 Stars rated.
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The tech was knowledgeable and courteous. Gave a full explanation of the problem and what was being done to correct it.

5 Stars rated.
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Marc Martinez was dispatched to our home on New Year's Eve day to replace the tubing on the humidifier and perform the semi-annual check which is included in our service contract. We expected that anyone who would be sent , would rush through the job in order to get through the day and begin that night's celebrations. Boy, were we wrong! Not only did Marc do a thorough job, he took the time to explain various aspects of our heating and hot water systems. He was respectful, friendly, knowledgeable and wore his booties without being asked in order to protect our very light carpet (even though it was a dry day). He will definitely be welcomed back into our home, should we need service in the future!

5 Stars rated.
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very neat, thorough, very professional. He was friendly and courteous. He came in the allotted time slot we were given. And most importantly, he got the job done and did the best he could to make sure the job was neatly done.

5 Stars rated.
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Shawn was right on time and knew what he was looking for. I have used NH Ross in the past and have found them to be professional. Had my heat back and running in less then 45 min.

5 Stars rated.
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Service was provided in a prompt and efficient manner. Eugene G performed professionally while fixing my water heater problem. He got right to the cause and fixed it. I was very happy with his and NHRoss' service.

5 Stars rated.
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mechanic jimmy and his helper craig were very polite,professional,and performed the work as they explained what was needed to be done to possibly correct the problem.overall I have no complaints about either worker.

5 Stars rated.
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Shawn was polite and professional in his service call today.

5 Stars rated.
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I was very impressed by the service and professionalism of the staff at NH Ross.

5 Stars rated.
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I've been an NH Ross customer for over 15 years, and they have always been there in time of need. Even in bad weather.

5 Stars rated.
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Eugene G. was very helpful and professional. Not only did he do a service check (PSI), he suggested tips on how to get more warm air to our rooms that were always cold. Thanks Eugene

5 Stars rated.
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Eugene was very professional, he was abled to diagnose the problem as soon as he saw the boiler. He was able to complete the job that he was called for. I would recommend Ross to family and friends.

5 Stars rated.
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Eugene was on time, he was professional and considering that it was late at night he was in a good mood.

5 Stars rated.
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Jimmy helped fix my dishwasher hose & put on a new 1/4 turn valve connection to my dishwasher. It was done quickly with no mess. He was professional & friendly & answered all my questions as needed. If you need any plumbing done I suggest you request Jimmy to be your tech.

5 Stars rated.
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The service agent, Marc, who checked my furnace on 12/**/15 deserves a very good rating. He was sent by NH Ross and was very efficient, courteous and careful.

5 Stars rated.
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The service Pro from NH ROSS, (Shawn E) came within the time window. He was friendly and very professional. Got right in and found the electrical breaker that was causing all kinds of problems. He swapped it out, put in a new breaker and was in and out in no time.

5 Stars rated.
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Eugene G.

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Jimmy did an excellent job. He is very knowledgeable in his job. He is very trustworthy and responsible. He cleaned up after finishing his job, which is very important to me.

5 Stars rated.
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efficient. fast response.what more can be said

5 Stars rated.
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Eugene G. was very thorough both in fixing and testing our heating troubles. His manner was both courteous and professional while also being friendly and showing concern for our issue. He is a credit to his company.

5 Stars rated.
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As long as NH Ross rectifies the replacement of our damaged boiler, I would be happy sing the praises of your company to my network, personally & professionally. Everyone at NH Ross we've had in our home or spoken to on the phone have been very professional.

5 Stars rated.
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Jimmy was great and the heat was fixed, what a pleasant efficient service specialist. Thank you

5 Stars rated.
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Prompt, courteous, reliable service.

5 Stars rated.
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I had NH Ross out to the house to look at our range as it was not working properly. Technician Jon Grella not only repaired the oven but took the time to calibrate the temperature correctly. He then took the additional time to look at and service our furnace. His service and NH Ross' service was most convenient and exceptional. Thank you so much.

5 Stars rated.
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Eugene G. was excellent in preparing my home for the winter. He answered any questions I had. Ilook forward to seeing him this spring when opening up my home.

5 Stars rated.
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Due to good history with NH Ross, we chose them for our oil-to-gas conversion and glad we did. The owner was involved from day 1, and remained our go-to guy for any questions or issues throughout the process. Not only that, it is obvious the owners treat their employees very well because every NH Ross employee who stepped foot in our house (& that was a lot since we had a LOT done, with many extra add ons) was totally courteous and thorough. I will recommend NH Ross for any plumbing or heating job, and will call them for any of our service needs.

5 Stars rated.
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Employees seem to be top notch.

5 Stars rated.
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Shawn was on time, kind and explained the issue about the heater well to me. Would gladly call again.

5 Stars rated.
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Jimmy and Marc were excellent. Best service call I've ever experienced with NH Ross. They were professional, courteous, informative, efficient and effective.

5 Stars rated.
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Jimmy and Marc should be your "showcase" technicians. I can't imagine anyone better to represent your company and service your clients.

5 Stars rated.
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Excellent service, both on the telephone with the office and from the service techs who did the work.

5 Stars rated.
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In Sept 2015 I needed a new gas furnace and A/C. NH Ross gave me a good price on the equipment and installation. Technicians Shawn and Ryan did the installation in less that a day. They were courteous, efficient and professional. They answered all my questions and made sure that I understood the operation of both systems. They removed all old equipment and debris and also made sure that my house was left as clean as when they arrived. I highly recommend NH Ross (and Shawn and Ryan !) for any furnace, air conditioner or related service.

5 Stars rated.
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On Tuesday 10/27 I received a service visit by your Tom McGinty. I want to state that this service man was excellent. He went right to work, diagnosed the problem and worked diligently to fix it, check it out, make sure I understood what the problem was and how he fixed it. You can be proud to have a service man in your employ such as Tom. I also don't want to forget "Bob" who answered my initial call. He also listened to my problem and gave me an appointment time within two days. A short time later he called me back to inform me that he could move it up to a 1 day response. When I explained that it has to be early to allow me to get to a nursing home to visit and help with my wife, he checked and arranged to make sure it was the first call of the day. These two calls are what I call excellent service. Please thank both for me. David Harris

5 Stars rated.
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Lenny was a pleasure to deal with. He was very patient in answering all of the numerous questions I had. He was very helpful in explaining the use of my home thermostat and provided suggestions on how to save electricity this winter. When I call NH Ross to schedule my air condition check next spring, I will definitely request Lenny to be my Service person.

5 Stars rated.
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I had a water leak, but wasn't sure where the leak was coming from. It looked as though it could have been coming from a pipe in the wall. Thankfully, it was a leaky pipe off of the water heater. Lenny found the problem very quickly and replaced the faulty pipe. Lenny was very friendly and did a professional job. It was a pleasure doing business with him and the company. This customer had a POSITIVE experience with this business. This customer WOULD recommend the business to a friend, family member, neighbor or colleague. by Glenn G. on 10/8/2015 | Submit a Customer Review

5 Stars rated.
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Both Tom and Ryan were extremely professional. They were hard working and completed the job in an orderly manner. They were neat, courteous and knowledgeable. If I were to use NH Ross for future work in my home, I would ask for them specifically.

5 Stars rated.
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I was extremely impressed with the service specialist, Jon Grella, who did my work and solved my problem.

5 Stars rated.
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Jon Grella did an outstanding job. I was particularly impressed with his professionalism as well as his knowledge in dealing with my situation. He is a credit to NH Ross.

5 Stars rated.
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Mike was here on time and has completed his inspection of the heating system and changed filters and now giving me some estimates on future work that might need to be done. He was pleasant and informative. Thanks for sending one of your best technicians. Sincerely, Patricia Cuti

5 Stars rated.
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Hunt was professional, knowledgable, very very neat, and it was a very good experience. You are lucky to have Jimmy as your employee!!

5 Stars rated.
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Jon G came out to check out our oven, which was giving us error codes. Gave us our options and ultimately helped us make the right fix. Quick honest help from NH Ross. Thanks!

5 Stars rated.
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Jon Grella was prompt, extremely professional and informative......and he fixed my problem too !! Al;so Marilyn in the office.....she is wonderful to work with.

5 Stars rated.
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Jon Grella was prompt, extremely professional and informative......and he fixed my problem too !! Al;so Marilyn in the office.....she is wonderful to work with.

5 Stars rated.
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Knowledgeable, honest, and quick. I will recommend.

5 Stars rated.
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We are very pleased with the service provided, the system is working perfectly and we are very pleasantly surprised that the pseg rebate check came so quickly! thank you for that!

5 Stars rated.
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I have nothing but wonderful things to say. Jimmy was extremely professional, courteous, and helpful. He worked patiently with me to find solutions to two different problems that fit our needs. He was very kind and considerate of the stressful aspect of an unexpected, possibly costly, repair. I will certainly call NH Ross again, and would request Jimmy as the person to perform plumbing work in my home

5 Stars rated.
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Jimmy was the professional sent to deal with two different plumbing problems in my home. He was professional and courteous. He made a potentially stressful experience so much easier.

5 Stars rated.
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Jimmy did a great job on the two plumbing jobs in our home. He took the time to find a solution to both problems that fit my budget and needs. He was friendly, courteous, and professional. He made the stress of an unexpected, potentially costly repair, as easy as possible.

5 Stars rated.
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Very professional Knew the problem knew the work around until part was available two days later everything is still working correctly

5 Stars rated.
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We couldn't be happier with the service we got from this company and from Jimmy who was at our house all week. He was very helpful and knowledgeable in explaining everything to us. Thanks again, you have gained new customers.

5 Stars rated.
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We had a huge emergency, after NH Ross was recommended and looking at all the reviews I am so happy we went with this company. Jimmy was as honest and hardworking as you get. They give you the total price upfront, no hidden fees. This was a week long, dig through the foundation job and it was done with absolute professionalism. They have gained a customer for any job we may need in the future.

5 Stars rated.
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I was very pleased with the prompt response and the fact that the repair was done immediately.

5 Stars rated.
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My air conditioner stopped working. They responded quickly and fixed it without delay. I will definitely use them again.

5 Stars rated.
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Scott was professional, pleasant and completed the job without delay.

5 Stars rated.
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Two weeks ago Lenny Hodgson showed up at my front door to perform plumbing work under my service agreement with N H Ross,Inc. I want to report that Lenny arrived on time. He performed the work quickly, was very neat and well organized and definitely knew his trade. Lenny did a great job in resolving my plumbing issues and is an excellent representative for N H Ross. Please put my comments with Lenny Hodgson's file.

5 Stars rated.
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just wanted to share that the above listed customer called the office this morning while we were in the meeting to let us know that Mike was Wonderful, Courteous and a gentleman. She says that he provided good service and she felt it was important to give him a good report..... Great job Mike, you are off to a fantastic start.

5 Stars rated.
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Scott D was personable and professional and completed the work in a timely manner. We would be happy to have him back to do whatever is required.

5 Stars rated.
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Scott D was personable and professional and completed the work in a timely manner.

5 Stars rated.
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Scott D. arrived minutes after call telling us he was on his way. Very personable, efficient and did job quickly & cleanly. Hope he has a long tenure with your company

5 Stars rated.
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Very happy with service and work done. Everyone was great, Vincent, Amy, Charles and James. But Tom was the BEST. Professional and knowledgeable. He's a good employee and a great person you want to keep.

5 Stars rated.
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Shawn did a great job, and was extremely polite. He cleaned up after the installation. I highly recommend him to my friends and neighbors.

5 Stars rated.
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The only suggestion is that if the replacement equipment is larger than what is being replaced, someone at Ross should let the customer know, in case there is a space issue.

5 Stars rated.
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Electrical repair performed by Scott D. of NH Ross was exceptionally thorough, efficient and professional. Highly recommended.

5 Stars rated.
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Chosing NH Ross to do our oil to gas conversion was the best decision. They are a knowledgeable and professional organization. From Vincent who gave us our estimate and went over all our options, Amy who handled all the scheduling with Town permits and National Grid gas, to the excellent installers, Tom, Charles and James. At first it didn't look like it wasn't going to run smooth, gas company was late installing gas line to house and bullet got stuck under ground. Amy and the office was on top of everything, making sure every inspection and equipment was on schedule. Tom, Charles and James worked 3 full days, removing, preparing, installing and testing system. We liked that the office would call and send an email when a technician was on their way. They also explained the process at each stage and answer any questions. What a difference, we now have a high efficient gas heating and hot water system that's a work of art. We will not hesitate to call them again in the future if needed.

5 Stars rated.
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Thank you Keith!!

5 Stars rated.
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We are pleased with the presentation, expertise, dedication, and consideration of Shawn, Keith and Jimmy. Thanks guys! Always take pride in your work, while being considerate of your clients. It is a wonderful work ethic and makes the world a better place to live in. Susanne and George Bruun

5 Stars rated.
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My husband and I have been very pleased with the service we received from Shawn, Keith, and Jimmy. They are very polite, considerate, and patient with questions from us the lay people in their field of work. They have done a fine job installing our new gas furnace, water heater, humidifier and air conditioning unit. Today Jimmy came to help us out with the temperature on our water heater. He was very informative, and patient with my questions. I also received more instruction on the workings of our A/C unit which I am most grateful for. Thanks again all of you. We appreciate your diligent and clean work. Be proud of the job you have done!

5 Stars rated.
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On Friday Keith showed up on time and talked about the new AC unit that he was to install. He let me know step by step what he was doing and how long it would take. After the install Keith answered some questions I had about some other parts of my system, he took a look at some things made an adjustment or two and offered some advice to help me in the future. I know from experience that it is hard to find good employees these days, but Keith is one of them and again NH Ross is lucky to have him working for them also! Steve M.

5 Stars rated.
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We had Shawn here on Monday evening after 8:00, although it was the brutally hot and he had four more calls to get to that night he tied in vain to get my AC unit working. After figuring out that the unit was shot Shawn spent a good amount of time giving me some options and not trying to force me to make a decision that I may have not wanted to make. After leaving I was able to call him numerous times for help getting in touch with his superiors. NH Ross is lucky to have him working for them!

5 Stars rated.
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Thank you Shawn for your patience and work ethic! NH Ross should be proud to have you as an employee!

5 Stars rated.
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Jimmy came and quickly & very professionally took care of my plumbing.

5 Stars rated.
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Eugene G arrived early, described the steps he'd take to evaluate our cooling system, and later reviewed the results with me. A true professional

5 Stars rated.
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Scott Donovan from NH Ross came to our home for service on our smoke detectors. He was prompt and entirely professional. He solved our problem.

5 Stars rated.
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Excellent Service

5 Stars rated.
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Thank you! Thank you! Thank you! Marilyn and Shawn, you are both wonderful. Having a chronic disease that makes you ultra sensitive to heat sucks. Having two people go way out of their way to save me from a horrible hot uncomfortable weekend is too sweet and beautiful to express. I'm so appreciative.

5 Stars rated.
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Jimmy was awesome. Thanks so much for the great service!

5 Stars rated.
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Jimmy was courteous and efficient. Thanks NH Ross!

5 Stars rated.
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Sean E. is a gentleman and a professional. He took great care in leaving our home clean, and best of all all systems operational! Sean is knowledgeable and methodical. I have total confidence in NH Ross because of this man.

5 Stars rated.
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Sean E. is wonderful. You have a real pearl here! I would trust this man as he is a true professional. He is personable and highly professional.

5 Stars rated.
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Jimmy was courteous fast and efficient. We would love to have him back the next time we need service.

5 Stars rated.
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Eugene diagnosed my problem immediately and fixed my ac. He was very courteous. You should be proud to have him as a ross employee.

5 Stars rated.
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Jimmy was courteous and professional. I would hire him again for future projects.

5 Stars rated.
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Yesterday I called NH Ross when our air conditioning system wouldn’t work. It was a very humid day and it was having an adverse effect on my wife who has a breathing condition. “Marilyn,” one of your dispatchers worked very hard to arrange to have one of your technicians come to our home in the afternoon. She also kept us informed throughout the day. I commend her for her willingness to persist in solving the problem with the result that “Eugene” arrived at our home after 4 pm to get the A/C working again. This was a great relief to my wife and I am very grateful for “Marilyn’s” efforts. “Eugene” is an excellent technician. He was very professional in discovering the cause of the problem and correcting it. We are sure that he had put in a hard day by the time he arrived at our home but he conducted himself in a very patient and friendly manner. He exemplifies your companys’ slogan, “Ross to the rescue”. “Marilyn” and “Eugene” went beyond the call of duty in helping us and we are very grateful to them and your company. Sincerely, Carol and John Ramsey

5 Stars rated.
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Once again, Shawn came to our home promptly. He quickly and professionally identified the problem and provided a solution. He was courteous and friendly. Altogether was was a pleasant experience.

5 Stars rated.
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Michael A. came today for the yearly service call. He was remarkably efficient, professional and pleasant. Hope I will get the same service technician for the Fall service call. NH Ross installed my new heating system about 2 years ago. It seems to be trouble free so far.

5 Stars rated.
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Jon G. was so great helping me to determine what to do with my air conditioning unit. It needed some routine servicing and adjustments. He was great at explaining the whole process to me and assisted me in my decision to have the system monitored several times a year. Thanks for your insights and for getting us back up and running again!

5 Stars rated.
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Michael A. came today for the yearly service call. He was remarkably efficient, professional and pleasant. Hope I will get the same service technician for the Fall service call. NH Ross installed my new heating system about 2 years ago. It seems to be trouble free so far.

5 Stars rated.
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Ross sent over Jon Grella for an early AM appointment. He knew what he was looking for and was very professional with his presentation and his knowledge of my A/C unit. Needed a new compressor which was the bad news but not the fault of NH Ross services. Overall service to date has been very professional. Everything is written up on an IPad and sent directly to your email address so that you can review your costing charges and have your records in front of you. Jon was excellent.

5 Stars rated.
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Michael was on time as well as very neat! He did a great job tuning the HVAC for the summer season! I have had nothing but good experiences with Ross service! I recommend them highly for all HVAC needs.

5 Stars rated.
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I am a new customer with NH Ross and was a bit nervous when Shawn came to my house because I didn't know what to expect. Not only did he do a WONDERFUL job, but he was kind, courteous and friendly. He went above and beyond to make sure the work area was clean and neat, and went out of his way to insulate the hose, and get the main electric line out of the dirt and against the condo where it should have been. Very thorough and thank you for sending one of your best.

5 Stars rated.
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Michael was on time as well as very neat! He did a great job tuning the HVAC for the summer season! I have had nothing but good experiences with Ross service! I recommend them highly for all HVAC needs.

5 Stars rated.
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clean, professional, knowledgeable and on time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jon Grill is a fine representative for NH Ross-----he did a great job on repairing our A/C problem, he explained, in detail, what needed to be done to correct the situation and he corrected it. NH Ross should be very pleased to have Jon as an employee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent, quick service. Highly recommended. Jimmy was very professional and personable. Will definitely call again in the future for all my plumbing needs. Thank you for the great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn is brilliant and professional. He's really nice and always smiling, and listens to what you need as well as your concerns. It was great to have him as a technician!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been customers of NHRoss for over 8 years. We depend on them for on time and on the mark service. They haven't disappointed us. Marilyn has been outstanding and Jimmy who installed a larger water heater have made our lives easier and our home more efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have been customers of NHRoss for over 8 years. We depend on them for on time and on the mark service. They haven't disappointed us. Marilyn has been outstanding and Jimmy who installed a larger water heater have made our lives easier and our home more efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael was professional and very personable.He was very thorough and explained everything he was doing. Having been in mgmt. in public service and private sector customer service, I would hire Michael to work for me if I were in a position where I was looking for quality employees. That is the highest compliment I could pay in the form of a review of his work

5 Stars rated.
5 Stars rated.
5 Stars rated.

see facebook

5 Stars rated.
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Jimmy is a true professional in every sense. He is knowledgeable and was able to help us with our problem. I thought it was a major thing but Jimmy's assurance and knowledge put my mind at ease.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael was professional and very personable.He was very thorough and explained everything he was doing. Having been in mgmt. in public service and private sector customer service, I would hire Michael to work for me if I were in a position where I was looking for quality employees. That is the highest compliment I could pay in the form of a review of his work

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael is really professional, incredibly nice, and customer oriented through and through. He is thorough and has great advice. He definitely knows his stuff. I was very happy with his visit.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael is really professional, incredibly nice, and customer oriented through and through. He is thorough and has great advice. He definitely knows his stuff. I was very happy with his visit.

5 Stars rated.
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5 Stars rated.

CRIS MADE SURE EVERYTHING WAS CORRECT ALL FITTINGS WERE SECURE AND WORKED EFFIENTLY WHILE HERE. HE STATED IT WOULD TAKE BETWEEN 2.5 TO 3 HOURS. IT TOOK JUST OVER 2.5 HRS. I WAS ABLE TO MAKE MY AFTERNOON APPOINTMENT. THANK YOU CRIS.

5 Stars rated.
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Michael A was very professional and polite. As always the technicians who work for NH Ross are terrific.

5 Stars rated.
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Michael A was very professional and polite. As always the technicians who work for NH Ross are terrific.

5 Stars rated.
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Re: Shawn E. - I wasn't able to post my review on Google, but I was able to post on Yelp, so please go there to read my accolades of this fine young man who came to our home today to follow up and complete a previous service call. Thanks, Sonja Weindling.

5 Stars rated.
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5 Stars rated.

See my review on Yelp and, yes, you may use my review in your promotional materials.

5 Stars rated.
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5 Stars rated.

Dear Mr. Neal S. Ross, President: I’ve been a customer of NH Ross since 2006 – originally under my Mom’s name, Grace Price (at the same address). I had my Spring/Summer A/C annual maintenance check up today, Tuesday, June 2, 2015 with your employee Michael Ahmes and would like to bring to your attention my comments on his visit at my condo. First...quite the gentleman whom was also punctual, friendly, very professional, knowledgeable, thorough, neat, courteous and patient in answering all my questions with detailed explanations. All “Qualities” Ross would want in an employee; which, in turn, makes your customers feel comfortable (very important in life). You are, very, fortunate to have him working for you and how he represents and reflects a positive image of your, well established, company. Michael has definitely earned his I have spoken to my two neighbors at Eagles Walk whom I had made appointments for (all 3 of us for today) – Dorothy Gillespie, 202 Aerie Way and Pat Castro, 302 Aerie Way – and their thoughts mirrored mine as well; very pleased!! (Neither one has a computer.) When I make the appointments for the three of us for our Fall/Winter Heating annual maintenance check up in Oct. or Nov. – I will, absolutely, request Michael to service us once again! Thank You. Sincerely, Barbara L. Macaluso 204 Aerie Way Eagles Walk East Quogue, NY 11942

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have had a service contract with NH Ross for more than 10 years - I guess you could say that we're more than satisfied with their services! Today, Shawn E. came to our home to follow up and complete a previous call. He's a model representative for his company i.e. neat and clean, always puts on shoe covers even when the weather is good, treats our home as though it's his own, and is very professional, knowledgeable, efficient, thorough and pleasant with a friendly smile. He has been here previously to address other issues we've had, and he never leaves until he's convinced and satisfied that the job has been completed in every aspect. He's just terrific!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Dear Mr. Neal S. Ross, President: I’ve been a customer of NH Ross since 2006 – originally under my Mom’s name, Grace Price (at the same address). I had my Spring/Summer A/C annual maintenance check up today, Tuesday, June 2, 2015 with your employee Michael Ahmes and would like to bring to your attention my comments on his visit at my condo. First...quite the gentleman whom was also punctual, friendly, very professional, knowledgeable, thorough, neat, courteous and patient in answering all my questions with detailed explanations. All “Qualities” Ross would want in an employee; which, in turn, makes your customers feel comfortable (very important in life). You are, very, fortunate to have him working for you and how he represents and reflects a positive image of your, well established, company. Michael has definitely earned his I have spoken to my two neighbors at Eagles Walk whom I had made appointments for (all 3 of us for today) – Dorothy Gillespie, 202 Aerie Way and Pat Castro, 302 Aerie Way – and their thoughts mirrored mine as well; very pleased!! (Neither one has a computer.) When I make the appointments for the three of us for our Fall/Winter Heating annual maintenance check up in Oct. or Nov. – I will, absolutely, request Michael to service us once again! Thank You. Sincerely, Barbara L. Macaluso 204 Aerie Way Eagles Walk East Quogue, NY 11942

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've continued to renew our annual contract with NH Ross because of their prompt response and knowledgeable staff. Jon accurately determined which part had to be replaced to get our A/C working again and Shawn did a thorough repair job, checking every vent before he left and making sure we were comfortable. Both men were personable, kind, and hard-working. It was a pleasure to have them in our home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris arrived at our home with a great smile and a firm hand shake and announced his name, He was so neatly dress and very polite. Chris explained everything in regards to what he is about to do with the unit. Professional and knowledge by all means. We were very happy with his presentation from the beginning to him leaving with a firm hand shake .Rate from 1 to10 We rate Chris 100 percent, John and Lucy (long time customers)

5 Stars rated.
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5 Stars rated.

JIMMY WAS POLITE AND COURTEOUS. HE WAS ABLE TO FIX MY PROBLEM QUICKLY AND DOUBLE CHECKED HIS WORK,

5 Stars rated.
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Jimmy was on time, courteous, knowledgeable, and friendly. We have used NH Ross before, and we will again. Thanks!

5 Stars rated.
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Jimmy was terrific! We have used NH Ross before and will again.

5 Stars rated.
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Very courteous, professional and knowledgeable. Spent lots of time w/ homeowner, answered questions and made suggestions. A pleasure to deal with!

5 Stars rated.
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Jimmy arrived on time and was very neat, pleasant and a real pro. Installed my faucets, shutoff valves and repaired my tub faucet without a hitch.

5 Stars rated.
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Jon G is a excellent worker. He is very knowledgeable. Very happy with his service today.

5 Stars rated.
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Shawn is extremely knowledgeable, patient and thorough in his work. He installed our heating and cooling system. Everything was spotless when he finished. A pleasure to have in our home.

5 Stars rated.
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Jon G is an excellent worker. I would give him a A . Very pleasant guy. Very knowledgeable. Happy with his service today.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Company, very professional from start to finish. I will call again!

5 Stars rated.
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5 Stars rated.

Great experience from start to finish, starting with my first call to the office to make an appointment for an estimate. Neal showed up and was very informative about my problem. We agreed on a fair contract and I got a call from the office within the hour to make an appointment. Jimmy and Charles showed up bright and early after a call from the office. I had multiple slab leaks in my foyer and patched them up over the years, it was time to fix it for good. Jimmy and Charles spent the whole day on a difficult job, making difficult decisions on the fly after numerous problems surfaced. They put up plastic to stop any dust getting into other rooms, as the whole foyer needed to be excavated with a jackhammer. After replacing the heat and water piping, Jimmy filled the trench with cement. Clean up was great. The "guys" were courteous, informative and fun to talk to. Next morning I received a courtesy call asking about my satisfaction with all phases of the job. I recommend calling NH Ross for an estimate before you choose a contractor. Thank You, Steve.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a service call yesterday and the technician (Jon Grella) was awesome. Neat, polite and efficient. He was extremely patient & was thus able to diagnose my dishwasher's problem which was intermittent and therefore didn't show up immediately. Furthermore, he swatted a large stinging insect which flew in through the front door after I told him I had allergies!! My hero!! I think that NH Ross is lucky to employ this young man!! Hope he is the technician who returns to install my new motor.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great experience from start to finish, starting with my first call to the office to make an appointment for an estimate. Neal showed up and was very informative about my problem. We agreed on a fair contract and I got a call from the office within the hour to make an appointment. Jimmy and Charles showed up bright and early after a call from the office. I had multiple slab leaks in my foyer and patched them up over the years, it was time to fix it for good. Jimmy and Charles spent the whole day on a difficult job, making difficult decisions on the fly after numerous problems surfaced. They put up plastic to stop any dust getting into other rooms, as the whole foyer needed to be excavated with a jackhammer. After replacing the heat and water piping, Jimmy filled the trench with cement. Clean up was great. The "guys" were courteous, informative and fun to talk to. Next morning I received a courtesy call asking about my satisfaction with all phases of the job. I recommend calling NH Ross for an estimate before you choose a contractor. Thank You, Steve.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Being guestwise in the house of my friends in Brookville Long Island while I was waiting for my motorcycle to arrive for the worldwide charity fundraising project at www.ride-of-smiles.com waiting for somewhat delayed customs clearance could have been a nuisance. Meeting foreman Tom M, Josh, James and Charles replacing an old oil furnace with a brandnew and highly efficient BUDERUS gasfurnace was not only a pleasure to look at their highly professional workstyle and intense craftmansship. Being trained myself as a physician and surgical person I guess even working with these guys in a surgical theatre would be a pleasure too. Their highly professional performance , combined with a good sense of realistic planning , taking the needed time to do it properly and reliable instead of fast and dirty - all that comes together with a fine sense of humour and a great team spirit - I wsh we had these guys for plumming in Germany - that is what we in Germany like to have our gas furnaces put in serviced like - brilliant. Highly professional. Made to the good. So if my BMW R1200 GS Adventure is produced to the same quality as your work, I cannot be worried to ride it around the world for charity next week. And if in case I need some "plummers service on the bike - I will call you at NH Ross for rescue. All the best , guys - stay tunde with the www.Ride-of-Smiles.com starting next Saturday yours BABA Henning Buetzow

5 Stars rated.
5 Stars rated.
5 Stars rated.

Being guestwise in the house of my friends in Brookville Long Island while I was waiting for my motorcycle to arrive for the worldwide charity fundraising project at www.ride-of-smiles.com waiting for somewhat delayed customs clearance could have been a nuisance. Meeting foreman Tom M, Josh, James and Charles replacing an old oil furnace with a brandnew and highly efficient BUDERUS gasfurnace was not only a pleasure to look at their highly professional workstyle and intense craftmansship. Being trained myself as a physician and surgical person I guess even working with these guys in a surgical theatre would be a pleasure too. Their highly professional performance , combined with a good sense of realistic planning , taking the needed time to do it properly and reliable instead of fast and dirty - all that comes together with a fine sense of humour and a great team spirit - I wsh we had these guys for plumming in Germany - that is what we in Germany like to have our gas furnaces put in serviced like - brilliant. Highly professional. Made to the good. So if my BMW R1200 GS Adventure is produced to the same quality as your work, I cannot be worried to ride it around the world for charity next week. And if in case I need some "plummers service on the bike - I will call you at NH Ross for rescue. All the best , guys - stay tunde with the www.Ride-of-Smiles.com starting next Saturday yours BABA Henning Buetzow

5 Stars rated.
5 Stars rated.
5 Stars rated.

So Happy with Jon and Shawn! Really likes that they wore their Booties

5 Stars rated.
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5 Stars rated.

Great Service! They advise you when they are on their way, arrive on time, and couldn't be more courteous and hardworking...

5 Stars rated.
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5 Stars rated.

Eugene G. is a great asset to this company. He is an excellent and thorough technician.

5 Stars rated.
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5 Stars rated.

The best service man I had come to my home in the fifth teen years that I have been with Ross. He was very knowledgeable and did his job well. Thank you Eugene, PS he left his jacket.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service! Shaun fine tuned the AC and checked the natural gas powered heater. He is incredibly knowledgeable, professional, and courteous to work with. Definitely give the guy 5 star rating across the board. Thank you so much! Best.

5 Stars rated.
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Chris was very informative and had suggestions to help me with my heating system. He explained some options as well. He was very nice and polite.

5 Stars rated.
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Michael was a pleasant addition to the staff at Ross. He is friendly, skilled and willing to do the job.

5 Stars rated.
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5 Stars rated.

Michael was polite. He described all that he could do to evaluate our system and took the time to do it all completely. He appeared to be knowledgeable and competent and he reviewed all that was done during his visit. He made the experience pleasant and informative. Thanks Michael John Cooney 246 Erin Lane E. Setauket NY

5 Stars rated.
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Shawn serviced our gas heater and a/c and explained all the details. He displays a professional and knowledgeable personality in his field. We're very pleased with him. Service is always top-notch with NH Ross.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jim Scala arrived as scheduled.Set to work to reset our toilet which is in an extremely limited space area a real challenge to remove without damaging surrounding area.Jim took unit out as neat as can be.He found the problem was the original installer a large box store had taken a short cut and used excessive gob of corking.Jim installed a flange rep air kit and we were back.He cleaned up the rock hard corking and left our place spotless A real pro

5 Stars rated.
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After two visits by other "specialists", who did not do a satisfactory job, we were blessed by Ross sending us Josh. He was professional, courteous, clean, pleasant, and, above all, DID HIS JOB, including correcting a problem created by the previous "specialist". He completed all work in a very short time. Josh deserves some special recognition from his employer.....NH Ross!

5 Stars rated.
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Chris was very efficient and thorough. In addition to performing the scheduled AC/heat maintenance, he reviewed the currents system with me and presented options for upgrading. He was also very respectful of my home. Good addition to your staff.

5 Stars rated.
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Jimmy did a great job, very knowledgeable, and a pleasure to deal with. Companies need people like him who know how to do a great job and provide excellent service. We will continue to use NH Ross for all our plumbing needs.

5 Stars rated.
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Excellent job done by Chris: knowledgeable and precise in his work!

5 Stars rated.
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Excellent service as always

5 Stars rated.
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Chris was extremely professional, dida great job with great attention to the proper functioning of both AC and Heating!!

5 Stars rated.
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Eugene called ahead and arrived on time. He was cheerful and courteous, and worked hard to bring our old air conditioning system up to standard. Excellent service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Michael was efficient in checking and expaining about my heating and cooling system

5 Stars rated.
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5 Stars rated.

Jon Grella was very professional, very informative. N.H. Ross is lucky to have him represent them.

5 Stars rated.
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Your Service Specialist Cristhian Gallego has been very kind and courteous throughout this CAC unit installation, besides doing a very professional job, up to its completion. He is to be commended for a job well done; we are very pleased and grateful to him !.

5 Stars rated.
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Chris replaced my furnace today. He did a remarkable job. I do have some experience with home repairs and his work was nearly perfect. Even when confronted with some unique problems concerning the fit of the new unit as compared to the old one, he was very resourceful . The results were great. He went above and beyond what was needed to do the job well. He even cleaned up my whole garage space when done. In my opinion, he is an employee you should treasure.

5 Stars rated.
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5 Stars rated.

Great service.

5 Stars rated.
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We are very pleased with the professional services provided us by NH Ross Service Specialist Jon G., this afternoon. It is quite evident and obvious that Jon is a highly skilled AC and appliances technician, who is also very pleasant, courteous and polite. His excellent service as he has so far provided here as well as his diligent advice on all repairs/services needed, is to be positively commended. PS: We also take this opportunity to join your team in wishing the very efficient Office Manager Tia, a Happy Birthday !!!. And, NH Ross is no doubt, a reliable service provider on Long Island.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are very pleased with the professional services provided us by NH Ross Service Specialist Jon G., this afternoon. It is quite evident and obvious that Jon is a highly skilled AC and appliances technician, who is also very pleasant, courteous and polite. His excellent service as he has so far provided here as well as his diligent advice on all repairs/services needed, is to be positively commended. PS: We also take this opportunity to join your team in wishing the very efficient Office Manager Tia, a Happy Birthday !!!. And, NH Ross is no doubt, a reliable service provider on Long Island.

5 Stars rated.
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5 Stars rated.

Jon Grella came to inspect my air conditioner. He was very knowledgeable, informing me and explained my system, while educating me regarding what needed to be done and quoted me varied options.

5 Stars rated.
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5 Stars rated.

Jimmy did a great job in unclogging our toilet. We recommend N H Ross

5 Stars rated.
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Marilyn,Dawn,Gwen,and all the other ladies are always most helpful and even go beyond what might be expected. Goes a long way and much appreciated.Thanks to all NH Ross for being there for me. Edward Langone

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marilyn,Dawn,Gwen,and all the other ladies are always most helpful and even go beyond what might be expected. Goes a long way and much appreciated.Thanks to all NH Ross for being there for me. Edward Langone

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marilyn,Dawn,Gwen,and all the other ladies are always most helpful and even go beyond what might be expected. Goes a long way and much appreciated.Thanks to all NH Ross for being there for me. Edward Langone

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was just wonderful as he diagnosed the problem and set about his course of action. Knowledgeable in all respects and the job needed more work and he went on to the next part. He was so right and with perserverance completed the job. All again is well with my plumbing problems in the kitchen resolved and thanks to Jimmy and NH Ross as my service company for being there so quickly. I am grateful to have NH Ross in my corner.Also all the office staff are super and handled my problem most efficiently and always with courtesy. Marilyn,Dawn,Gwen,and all the other ladies are always most helpful and even go beyond what might be expected. Goes a long way and much appreciated.Thanks to all NH Ross for being there for me. Edward Langone

5 Stars rated.
5 Stars rated.
5 Stars rated.

So happy I called these guys!

5 Stars rated.
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Excellent service.

5 Stars rated.
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Chris was very professional and friendly.

5 Stars rated.
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Eugene was courteous, clean, easy to communicate with. Our job was somewhat unique and he promptly gave us the part numbers to order and completed the job promptly. Would highly recommend Eugene

5 Stars rated.
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5 stars

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Jimmy was great! He found the problem (leak) immediately and fixed it in 5 minutes. He was very polite and I recommend him highly. Thank you!!!

5 Stars rated.
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Jon Grella was prompt, courteous and very helpful in explaining the problem and also gave us some helpful information. His service was excellent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimme was on time, courteous and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was ina panic...I just bought a house and as luck would have it there was no hot water! I called NH Ross and they were at my home in just a couple of hours. Turns out I needed a brand new hot water heater. Jimmy worked quickly and efficently. In no time I had hot water. Jimmy was/is my hero!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith made a service call this morning, he was very professional, a gentlemen, and did his job and also gave me good advice for future upkeep. In eleven years with your company, I've always had excellent service. The women on the phones are wonderful to work with, I wish I could remember all their names, I will make sure in the future to post about them. I must say Marilyn is super with everything, also Vern. Thank you all!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional,very curtious. Job done on time. Beautiful instalation. If ten stars were availible Kieth would recieve them.

5 Stars rated.
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5 Stars rated.

Jimmy arrived promptly and was very courteous and professional. He quickly diagnosed the problems and clearly explained the issues and what was needed to remedy them. Jimmy obtained all of the necessary parts and swiftly replaced them. He kept the area very clean and tested all of the systems in my presence. Jimmy seemed very knowledgeable and provided a clear explanation of what took place. The issues were resolved to completion after his visit. My husband and I are very appreciative of his service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

New instalation of our heating and ac equipent by Kieth,Cris and Josh was very professional in every aspect. Would be more than glad if l needed further assistance to have these men in my home again.

5 Stars rated.
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5 Stars rated.

Thankful Ross still believes in the true meaning of customer service as demonstrated by all their service people and in this latest matter by Josh.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Josh F. was courteous and quickly made an analysis as to why there was no heat (electric). PSE&G 240 line was compromised/damaged. His advice to call PSE&G regarding the 240 line was correct as other homes nearby were experiencing the same problem and PSE&G took care of it. Unfortunately PSE&G also damaged my phone lines in the meantime. Wish Josh could have fixed the 240 line.

5 Stars rated.
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5 Stars rated.

We Converted our home from oil to natural gas in october 2013. Now, over 1 year later we are still thrilled with the service we received and the conversion. NH Ross took care of our permits and came and did the job in 2-3 days. They left everything clean and organized upon leaving and they were also very reasonable. Would definitely recommend them to friends and use them again in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Josh came today (Sunday) to assess my water heater problem. Was unable to do installation on Sunday-Set up appointment for the next day. Have dealt with NH Ross in the past and have always been satisfied with their work. Josh was very pleasant and came shortly after my call. He is an excellent rep. for this company.

5 Stars rated.
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5 Stars rated.

We remain extremely satisfied with everything related to the immediate and proper care to those immediate necessary home heating and plumbing repairs, as well as all needed maintenance services, which Shawn Elliot has efficiently provided us with, at the time of his last two visits here.

5 Stars rated.
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5 Stars rated.

Eugene g was very professional and nice

5 Stars rated.
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5 Stars rated.

Josh did a great job of removing the clog in the toilet. He was very professional in greeting and explaining the fee involved. Clean up was great. I will use this company again in the future. Also Josh took the time explain a gas furnace yearly plan, which I will review. Thanks Josh.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a new hot water heater installed by Jimmy. He was very professional and did an amazing job. He was friendly and clearly knew what he was doing. He spent time making sure he did everything right and then checked all his work. He offered to assist us in other items we needed and then showed me how to use it. Finally, he cleaned up after he was finished....he actually left the area cleaner than it was before he started. Jimmy was outstanding!

5 Stars rated.
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5 Stars rated.

All i can say is service was excellent.

5 Stars rated.
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We are very happy with the service that Cristhian performed.

5 Stars rated.
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Jimmy was great! We are very happy with the new faucet

5 Stars rated.
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We are extremely satisfied with the services provided us by Shawn, a very pleasant and capable service technician. Everything is in good working order now, following the job that he has planned. NH Ross is certainly a reliable home service company.

5 Stars rated.
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5 Stars rated.

Very satisfied

5 Stars rated.
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Awesome Job!

5 Stars rated.
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josh f. was on time,courteous & professional.he was very easy to work with & talk to. even when things weren't going well at the beginning he remained calm & promised he'd have the problem solved. we were very pleased with the service provided.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith from Ross, Middle Island, NY displayed a professional and courteous atmosphere for my 90 year old mother. He solved the electrical problem and is working on acquiring what may be an obsolete part to avoid a more costly repair. That spells honesty and integrity.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excelent

5 Stars rated.
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5 Stars rated.

jon g. prompt, efficient and knowledgeable. ordered the parts needed for our repair and returned the same day to install same.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service was excellent and the tech Jimmy is the best

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn Elliot, the NH Ross Service Technician, has recently been to our home on an initial service call to repair the Central Heating furnace. He has shown to be an excellent professional, besides been so afable, courteous, respectful, with extreme patience and good technical abilities. To him, and additionally, to Tia, the Administrative Manager, and all of the Staff members, for their kindness as well as courtesy and efficiency in assisting us, we wish to express our deepest gratitude for their good services. And, we highly recommend them !.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Eugene G. was great when fixing our kitchen sink plumbing problem. He was polite and efficient. I would recommend him and NH Ross to anyone.

5 Stars rated.
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Eugene G. was very pleasant. Worked very clean. He could come to our house anytime.

5 Stars rated.
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KEITH MORANO IS A GREAT JOB WELL DONE HE IS KIND COMPASSIONATE CARING AND SOLVES THE PROBLEM EVERYTIME HE IS A ASSET TO NH ROSS WE HOPE HIS DAUGHTER HEALS REAL QUICK WITH HER LITTLE NOSE THANKS AGAIN MARYJANE

5 Stars rated.
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Keith was a wonderful employee. He was polite, thorough, courteous and knowledgeable. Gets my highest recommendation.

5 Stars rated.
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Jimmy

5 Stars rated.
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Lenny just left after finishing the repair to my toilet. As usual, he's done a fantastic job. He's very professional and knows his trade well. Thank you for sending him.

5 Stars rated.
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Friendly service at a good price with a lot of care taken in a job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Josh was awesome. Broke down the whole process for me. Took extra time to ensure system was up and running with no issues

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn was great! Friendly, knowledgeable. Went over everything he did and made sure I didn't have any questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

we had an issue with the heating after all tests originally showed good. Jimmy Came out @ 2am, and although wasn't able to fix it. Tom came out 1st thing in the am and fixed the issue. AMAZING service!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had to contact NH Ross to fix a problem we were having with our heating system due to severe cold weather conditions. It was our first service call in 6 years, since we had NH Ross convert our home to gas. We were very pleased with our service man, Eugene G. He was most knowledgeable & took his time to correct all that was wrong. His kindness & understanding made his visit pleasant. We were very satisfied when we first contacted NH Ross years ago and to date our opinion hasn't changed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

NH ROSS handeled my oil to gas boiler conversio. They were professional ,efficient, and completed the project within time allotted. Their pricing is fair given the quality of the professional staff especially Mr. Jon Grella who serviced our boiler today and got our boiler up and running again. We also purchased NH Ross' plan A service contract which is so worth the cost!!! NH Ross came to our rescue today. Thanks again Jon!!!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service was professional and friendly. The tech was particularly personable and he identified the problem and resolved it within a short period of time. Would definitely use this company in the future as well as recommend them to anyone seeking a plumber.

5 Stars rated.
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5 Stars rated.

Service was excellent. John G. was a professional through and through.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service was excellent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

NH Ross did a oil to gas conversion for us in February 2015. I couldn't be more happy with this company. We chose this company, out of the 3 we got estimates from, based on their professionalism at the estimate and the fact that they said they would handle everything from arranging for the permits, inspections right down to removal of our oil tank. I am so glad we chose them because not only did they meet all of their promises, they exceeded our expectations. Amy was so pleasant and wonderful to deal with and always kept us up to date and informed of the progress with Nat Grid running the lines and then arranging for the installation dates. Tom was very professional and explained the whole process to me and answered my many questions when he came here to do the pre-installation staging. And then he was also here for the installation and really ran the job in an organized matter. All of the guys, Josh, Shawn & Jimmy worked so hard and also very neatly. When they left they cleaned up everything and made sure we were satisfied with every last detail. Each of the guys worked non stop all day, they seemed to work well together and they were also so pleasant to deal with. You hear so many horror stories with contractors, so I was so happy when this was done so well, as promised, and in the time frame they promised. I would highly recommend NH Ross for any work you need done in your home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

NH Ross did a oil to gas conversion for us in February 2015. I couldn't be more happy with this company. We chose this company, out of the 3 we got estimates from, based on their professionalism at the estimate and the fact that they said they would handle everything from arranging for the permits, inspections right down to removal of our oil tank. I am so glad we chose them because not only did they meet all of their promises, they exceeded our expectations. Amy was so pleasant and wonderful to deal with and always kept us up to date and informed of the progress with Nat Grid running the lines and then arranging for the installation dates. Tom was very professional and explained the whole process to me and answered my many questions when he came here to do the pre-installation staging. And then he was also here for the installation and really ran the job in an organized matter. All of the guys, Josh, Shawn & Jimmy worked so hard and also very neatly. When they left they cleaned up everything and made sure we were satisfied with every last detail. Each of the guys worked non stop all day, they seemed to work well together and they were also so pleasant to deal with. You hear so many horror stories with contractors, so I was so happy when this was done so well, as promised, and in the time frame they promised. I would highly recommend NH Ross for any work you need done in your home.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional and hard-working

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I dealt with was courteous and knowledgeable. The problem was resolved within 3 days of my first contact.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was at my home today. He was very pleasant and very thorough. He solved my problem with my bathroom. Thanks Jimmy. Your a great guy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone I dealt with was courteous and knowledgeable. The problem was resolved within 3 days of my first contact.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was very professional and explained everything completely. I would recommend NH Ross because of Jimmy's professionalism and knowledge.

5 Stars rated.
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5 Stars rated.

I WAS EXTREMELY HAPPY WITH THE SERVICE THAT I RECEIVED FROM JIMMY. HE MADE SURE WE UNDERSTOOD EVERYTHING HE HAD TO DO AND WHY. WE RECEIVED A QUICK REPLY FOR SERVICE. I WOULD CERTAINLY RECCOMENED THIS COMPANY TO ANYONE . THANKS TO JIMMY OUR PROBLEM WAS SOLVED IN NO TIME AT ALL. THANKS TO ALL OF U. CATHERINE HOLT

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great company to work with. Always on time. Available when we needed them. Tom was so great and personable and he was really a pleasure to work with. I would recommend him and NH Ross to anyone!

5 Stars rated.
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5 Stars rated.

They responded immediately even though it was snowing and the roads where treacherous. The Serviceman who came was courteous and worked fast to solve our problem.

5 Stars rated.
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5 Stars rated.

They gave us the service needed but went a little over-board with the whole "provide options", we weren't looking to overhaul the whole antiquated hot water system; just fix the leaking pipe that was connected and discharging a stream of water onto the floor

5 Stars rated.
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5 Stars rated.

Had minor leak in Toilet repaired. Lenny was very helpful before and after he was done and explained all of the work. I was impressed with his customer service. Thank you for a job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very clean, considerate, knew how to diagnose and repair problem

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great company to work with. Always on time. Available when we needed them. Tom was so great and personable and he was really a pleasure to work with. I would recommend him and NH Ross to anyone!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service Specialist Jon Grella of NH Ross represents the epitome of what customer service should be. He is courteous, knowledgeable, friendly, fastidious, neat, clean and engaging. Kudos to someone who represents a lost art in America

5 Stars rated.
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5 Stars rated.

Service Specialist Jon Grella of NH Ross represents the epitome of what customer service should be. He is courteous, knowledgeable, friendly, fastidious, neat, clean and engaging. Kudos to someone who represents a lost art in America

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional and hard-working

5 Stars rated.
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5 Stars rated.

Jimmy was here this morning. He was friendly, knowledgeable & considerate. He did his work quickly & thoroughly & answered any questions I had. I hope I don't have any more plumbing problems in the near future but, if I do, I'd be delighted t o see Jimmy again. Thank you. Toni Schneider

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast curtious and professional services. Lenny was helpful, anserwing all our questions. Would recommend him to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

N H Ross sales person Vincent D. presented himself and NH Ross in a very professional manner, knowledgeable and courteous when offering an estimate to me.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith was very reliable in fixing my heating problem.. Thanks..

5 Stars rated.
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5 Stars rated.

I called the office this morning around 8 because my heat kept shutting off.The office manager was very nice. They called me to let me know when the tech would come to my house.Keith from RH Ross was very professional and extremely pleasant to work with. He explained everything.I used NH Ross about 10 years ago in my old house in Selden. They were very good back then. I would absolutely recommend using them.

5 Stars rated.
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Keith replaced a master bath outlet switch and he has done work for us before. He is a gentlemen and pleasure to do business with....thank you Keth!!!!

5 Stars rated.
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5 Stars rated.

Lenny was excellent at installing my new toilet.

5 Stars rated.
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5 Stars rated.

I called on a Sunday night for repairs to my heating system and asked to schedule service for the next morning. At 7am Ross called and after a few quick questions had a repairman at my home within the hour. Keith arrived and in a short time diagnosed and fixed the problem. He was professional and thorough. Thank you Ross

5 Stars rated.
5 Stars rated.
5 Stars rated.

I left a message Sunday night for service Monday morning. I had to work Monday afternoon and needed someone there by noon. Corey called at 7am and after a few questions about the problem had someone at my house within the hour. Keith was terrific. He was very professional and quickly diagnosed the problem. Great service.

5 Stars rated.
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Keith was extremely helpful and honest about what was wrong with our furnace. He explained what may have been wrong in depth and did not charge for unnecessary services. Keith has come back repeatedly and done excellent work! Thanks!

5 Stars rated.
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5 Stars rated.

I just had NH Ross over to fix my broken oven. Service technician Jon M. Grella was knowledgeable and very pleasant. He quickly fixed my oven so I could cook again for the holidays. Thank you Jon and NH Ross.

5 Stars rated.
5 Stars rated.
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Eugene G is an excellent asset to NH Ross. He is professional, knowledgeable and courteous. We have been with NH Ross for over ten years and just renewed out service contract because of staff like Eugene G.

5 Stars rated.
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5 Stars rated.

Outstanding service.

5 Stars rated.
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5 Stars rated.

Highly recommended. Service specialist is friendly, professional and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service was great. Customer service even better. Tom, Josh, Chris and last but not least Keith completed gas conversion within promised time and were all around good guys.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We lost heat, and called for service. Shawn called us back immediately and set a time for the same day. He showed up when he said he would, even called first. He found the issue right away, and was able to fix the problem. Shawn was extremely courteous and professional. We are thankful to have our heating system up and running again.

5 Stars rated.
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5 Stars rated.

Very honest company. Would recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good job done by professional specialist.

5 Stars rated.
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5 Stars rated.

Initially the problem was not fixed properly but the second technician resolved the problem. Very satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good job done by professional specialist.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very polite, knowledgeable and helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mr. Jon Grella installed a new heat thermostat in one of the rooms of my home today. Mr. Grella did an excellent job. In addition, Mr. Grella was professional, courteous and extremely knowledgeable. Upon noticing new floors had recently been installed, Mr. Grella donned special "booties" while working in the house! Thanks so much for making this service call so easy and pleasurable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was excellent........ Friendly, clean, well spoken and professional ...... He would be a great asset to any employer .......

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were very impressed with the professionalism and dedication to the job shown by service specialist Jimmy Scala. He was courteous, knowledgeable and neat working. He worked at our problem until it was fixed and did not "rush" the job. A pleasure to work with and a great representative for NH Ross. Any plumbing problems and Jimmy is our man!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Lenny H. provided a service call to me today. Lenny H. was prompt, in arriving for the appointment and he was courteous, professional and knowledgeable. Lenny H. treated my home with respect as demonstrated by spreading a drop cloth in front of the area where he was working and wiping his feet each time he entered and exited my home. I truly appreciate the level of care exhibited by Lenny H. today during his service call to my home.

5 Stars rated.
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5 Stars rated.

Very prompt service. Bonnie at the office was very nice and knowing I had work issues, she was able to set up an appointment with me early in the morning with just a 1 hour window where most places give you a 4 hour window. Vincent D, who came for the estimate, was very professional and listened to our ideas. He was able to give me 3 estimates for different degrees of work, explained everything with detail and asked if it was ok to follow up. All around great service so far.

5 Stars rated.
5 Stars rated.
5 Stars rated.

fabulous experience from initial phone contact with Alison and David at the property will highly recommend your company

5 Stars rated.
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Alison was great, I called with some questions and she not only answered them, she helped me set up an appt to take care of the problem and then some. Courteous, professional and just plain NICE! Customer service as it used to be! What a pleasure dealing with your company has been and I will highly recommend you to all friends and family.

5 Stars rated.
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5 Stars rated.

I just had service man Jon Grella from NH Ross to my house to fix my oven. I can't say how pleased I am enough with the service, professionalism and knowledge Jon had shown to me. My oven was not working at all and being so close to the holidays I was quite worried it wouldn't be fixed in time. Well to my surprise Jon not only was able to fix my oven but he actually had the parts on his truck and was able to fix it that same day. Within 30 minutes to be precise. Wow! I love Jon and NH Ross. Thank you for saving my Thanksgiving.

5 Stars rated.
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If it had not been for the expertise of keith the service specialist my star rating would have been one star and my review would have been negative.If you need any furnace work done i would request that you have keith come to your home to resolve the issue.my wife loved the fact that he even put on shoe slip overs so as not to get our rugs dirty from walking from the garage into our home to check the thermostat.Thanks to keith we are nice and warm again.

5 Stars rated.
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5 Stars rated.

I have been searching a company to do our gas conversion and have had several companies come to my house for estimates and information on what the best way for me to proceed(economical as well as equipment I would need) Joe presented himself extremely honest and most concerned on my needs over just making a sale that would put the most commission in his pocket. All the other 4 companies I had over my house only wanted to sell me the most expensive equipment even when I explained my financial situation it did not matter to them. I knew there were other less expensive ways of achieving my conversion but they wanted no part of them. I found my way back to NH Ross and went over everything again with Joe Voss and gave him the job with pleasure he is an honest straight shooter and I highly recommend for any of your needs in the field heating and cooling. Thank You Joe

5 Stars rated.
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5 Stars rated.

Vincent gave me good advice and information about my new water heater. My request for a senior discount was not answered. Keith and his colleague installed the heater in a timely fashion and left the area clean and neat and were courteous and helpful. Lenny H. came to finish the electrical hook up. He was also courteous and friendly but also failed to get back in touch with me regarding my request for a senior discount. I was satisfied with the work and would use Ross to the Rescue again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith/Shaun replaced my burner. Big job. They were very quick, clean, polite.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith/Shaun replaced my burner. Big job. They were very quick, clean, polite.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very impressed with Jon when he entered my home for the first time. He looked professional, was polite and friendly, and insisted on placing covers over his shoes so he wouldn't track in dirt. As I showed him the problem with my dishwasher, he knew immediately what was wrong, and proceeded to explain what he was doing while repairing it. When finished, ran the dishwasher to make sure it was running properly without leaking. While discussing a couple of other appliances that I had problems with in the past, I was amazed at how knowledgeable he was with everything. Jon is definitely an asset to Ross, and I plan to request him in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thomas m did a fantastic job in the installation of our new boiler. He was very helpful and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith M did a great job with our installation of our new boiler. He was very helpful and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Late arrival but work seems to have been done well.

5 Stars rated.
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5 Stars rated.

Jimmy worked at my home for two days alone,doing a heating conversion, he was amazing the third day he had the help of Josh who was very knowledgeable and able to help complete the job. The conversion was not easy due to my house being on a slab, but Jimmy and Josh did such a wonderful job

5 Stars rated.
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5 Stars rated.

Bonnie and Gwen at the office were efficient. Keith, the service rep and his trainee Mike were professional, knowledgeable and neat!!!!!

5 Stars rated.
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5 Stars rated.

Bonnie and Gwen at the office were efficient. Keith, the service rep and his trainee Mike were professional, knowledgeable and neat!!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bonnie and Gwen at the office were efficient. Keith, the service rep and his trainee Mike were professional, knowledgeable and neat!!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a oil to gas conversion estimate. Joe V was timely, professional, and knowledgeable. I was very impressed!! And starting the process was quick and easy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone at NH Ross is helpful, knowledgable and could not ask for a better service provider for our plumbing and heating issues. I would recommend them to anyone and wish more companies had this attitude of pleasing their customers at all times.

5 Stars rated.
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5 Stars rated.

Absolutely outstanding service! We had a major issue with our heating/duct setup in the house that we only discovered when we renovated our bathroom. NH Ross came, gave us an estimate and showed up for the service as promised. The job site was left clean, with everything functioning and for the price agreed upon. I must say the service is not cheap (if that is what you are hoping for) but you can be sure the job will be done right and if you have any issues you can call them back any time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith definitely deserves five stars. He is a highly skilled professional who is also polite, a good combination. My tenant was without hot water. After a replacement part to fix the problem failed, Keith thought of a clever temporary fix to provide hot water on a temporary basis and then installed a permanent fix after the needed part became available. I was very pleased as was my tenant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just a thank you to their entire staff for all their work and LISTENING.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Lenny was here to install a new gas hot water heater. He was on time, professional, hard working, neat and did a great job. I would recommend N H Ross and Lenny for any of your homes HVAC needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had gas conversion performed by Shawn and Tom and was 100% satisfied with the job. From setup to cleanup they were true professionals.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jon G. came this morning and gave us excellent advice on getting a humidifier for our burner to moisturize our rooms.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Shawn did an excellent job installing our humidifier on our furnace. He knew what he was doing and was very well spoken and polite. Roseann Pommerehne

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am very impressed with the company starting with the initial phone call to schedule an sales appointment through the completion of the work. Tom and Josh were the technicians who did the work. They explained all that was needed to be done and the best options to get everything accomplished. They were extremely professional and personable and very courteous. They showed up on time and successfully performed rquired tasks and kept the mess to a minimum. To NH Ross: Tom and Josh represented the company extremely well. Thank you. Nice job guys. Would recommend them to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am very impressed with the company starting with the initial phone call to schedule an sales appointment through the completion of the work. Tom and Josh were the technicians who did the work. They explained all that was needed to be done and the best options to get everything accomplished. They were extremely professional and personable and very courteous. They showed up on time and successfully performed required tasks and kept the mess to a minimum. To NH Ross: Tom and Josh represented the company extremely well. Thank you. Nice job guys. Would recommend them to anyone. PS. I suggest that when they come to a customer site after the company meeting the company should send them to the customer with bagels..... :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very satisfied with the service of the repairman.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith did an excellent job of resolving the issue I had with my heating system. He had to repair a faulty connection. I was extremely satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Hello, My name is Anna Colosi and I have just had NH Ross and technician Jon Grella at my house to check my refrigerator. Jon was very professional, knowledgable and neat. He took the time to explain to me what he had checked on my refrigerator and what I could look out for in the future. He even gave me some good tips to help it run better. I have never had a service professional take the time to explain what he was doing and never ever gave me tips that could save me money. A company like NH Ross with technicians like Jon Grella should be praised more for the good job they are doing. I will definitely not hesitate calling them back to take care of all my appliances and HVAC systems int he future. Thanks again Jon Grella and NH Ross for making this rather annoying process somewhat pleasant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had NH Ross out to my house recently to fix my dishwasher and hot water heater. I was a little skeptical to say the least given all the previous experiences I have had in the past with service companies. But as soon as service technician Jon Grella introduced himself I knew things were going to be different this time. Different in a good way. He ask me if his car was parked ok in one of the visitor spots across from my driveway while giving me my newspaper, I could tell that he genuinely cared and took the time make sure that he was not going to be blocking me in my driveway. Small things like that go a long way with me. He was neat,clean and was very professional looking and well spoken too. Which is a welcomed change from usual techs I've had at my house. Having him put booties on his shoes was the icing on the cake. Jon then fixed my dishwasher and recommended a replacement heater. I knew I could trust a tech like Jon so I went with a new one. I am so happy that I went with them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a recent oil-to-gas heating system conversion with new boiler. These guys were professional, friendly, and extremely competent. Would recommend them highly!

5 Stars rated.
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5 Stars rated.

Tom and Josh were excellent. They completed the jobs without any issue, and addressed any questions or concerns I had. They were very professional and I would recommend them to family and friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom and Josh were excellent. They completed the jobs without any issue, and addressed any questions or concerns I had. They were very professional and I would recommend them to family and friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith was excellent, thoroughly professional, knowlegeable & informative

5 Stars rated.
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5 Stars rated.

Keith came out to get get one of our two heating zones working again. A simple air purge was all that was necessary to get us back up and running. Fast, friendly courteous service. What more could you ask for.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had quite an issue for years and had a hard time finding someone who would address it. I live on a slab and had drainage issues in my kitchen very soon after moving in 12 years ago. I tried all the typical homeowner remedies and even had one of those recognizable plumbing companies come in. By that time I had already realized there wasn't a drainage issue but a leak under my slab. I stated that I wanted it fixed and was told all slabs leak, just snake it. Even after that I would call plumbers and they either wouldn't show or didn't seem to want to tackle the job. My brother used NH Ross for a burner and gas conversion and highly recommended them. That is something for him because he can be tough. From the first call NH Ross was professional and accommodating. They state they will call before the appointment and they do. My Service Specialist was Jimmy. I ran down the 12 year issue and where others ran for the door he stayed. He explained the possible scenarios, answered all my questions and we got to work. I state we because it became a partnership. At first we were on a research mission, being under cement we had to find the problem, had to evaluate on the fly and come up with a game plan on how to fix it. He was very patient and very knowledgeable. Unfortunately mine was the worst case, the pipes under the slab were unsalvageable. Jimmy was awesome, because he was so professional and calming, we had already built a partnership, my stress level was manageable. The women at the office and Mr. Ross were the best. They eased me, assisted me through each step of the process in planning and scheduling the huge job of running and entirely new drainage system. They genuinely care. I was happy to see Jimmy return to do the work. I am one of those people that likes to watch, ask questions and he didn't mind at all. He did what it took to get the job done and I could see his attention to detail. He was working with a younger serviceman, Tommy, training him and having been in management previously it was my opinion that Jimmy did an excellent job. Tommy is a young man who made a great impression on me. He had a good work ethic, was anxious to jump in, took initiative but he listened to direction and he asked questions. Being a homeowner who occasionally needs to call on an expert is sometimes scary, sometimes aggravating and many times overall annoying but it is a relief that I have found company for not only my plumbing needs but I would call on them for any of their other services as well. Thank you to the entire NH Ross family.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I must admit that I was a bit concerned when Tom Mc walked into the house carrying a copy of "Plumbing for Dummies". However, I became more concerned when Tom announced he had to clean out the clog in my washing machine discharge pipe, but he was afraid of "snakes". Be that as it may, he soon set about to correct the problem (referring to the book), and after a mere two hours, he proclaimed the problem "solved". Surprise, water still backing up into the tub. Undaunted, Tom snaked the line once more, and water flowed again. My hero!!!! Seriously, this guy was great, and I would recommend him and NH Ross to anyone with any type of household problem. Bravo Tom, you're the best!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I must admit that I was a bit concerned when Tom Mc walked into the house carrying a copy of "Plumbing for Dummies"; however, I was much more concerned when he said he had to clean out the discharge pipe for my washer, but he was afraid of "snakes". Be that as it may, he soon set to work (referring to the book), and after a mere two hours announced the problem to be solved. Surprise, water still backing up into the tub. Undaunted, he used his trusty snake once more and vanquished the stubborn clog in the line. My hero! This guy was great, and I would recommend him and NH Ross to anyone with any type of household problem. Bravo Tom, you're the best

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tommy provided excellent service in the installation of a new hot water heater. He was very helpful and patient in providing detailed information regarding an expansion tank and the vacation mode heat regulator control, to minimize my costs, and reduce the risk of a flood from the overflow valve, while snow birding in Florida. Tom made every effort to work cleanly, as he moved through out my condo, and had a friendly and personable demeanor.I highly recommend his services to any home owner who is considering Ross as a service company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom and Josh were Outstanding. There attention to detail was outstanding. I have already referred NH Ross to a couple of Friends. Great Job!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

My OIl to Gas Conversion was a complete Success. I am so Happy my wife and i selected NH Ross. Vincent our salesman was great and Amy Ross was the ultimate pro leading to the installation. Tom and Josh were incredible from beginning to end. The work they did was outstanding. The attention to detail was second to none. I told Tom i have already referrred NH Ross to a couple of Friends. You can always tell the integrity of the company by the people that work there. Great Job!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

SCWA mandated our company to install a double check valve on the water main of our building. N.H. Ross was professional from start to finish. We were very impressed with the service specialist, Jimmy. He was courteous, knowledgeable and concerned with the fact we were a business, in need of water, and worked diligently to get the installation done so we would not be inconvenienced for any length of time. We would definitely use N.H. Ross when needed and would be sure to ask for Jimmy!

5 Stars rated.
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5 Stars rated.

Keith was very helpfull and kept the area he was working in very clean you barely knew he did any work.. he was very kind and took the time to explain in detail the problems we were haveing

5 Stars rated.
5 Stars rated.
5 Stars rated.

lenny was very helpfull and explained everything that needed to be done and costs that went along with it...

5 Stars rated.
5 Stars rated.
5 Stars rated.

Job well done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom M., Josh F. & Tommy G. job well done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Finally a company who did exactly what they said they would do. Perfect job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

My wife and I decided to convert to gas. The problem is we had two oil burners in our basement one burner for steam heat the other for a new addition we had put on for baseboard heat. We were hoping we could get just one new gas burner to do both jobs. We did what every home owner did get a couple of companies to give us some estimates. One company wasn't sure if they made a burner that did both jobs, but gave me an estimate anyways in and out in ten minutes, the other company came in looked for ten minutes in basement and said ok we will get back to you with an estimate. This company never got back to me, two weeks went by and I had to call them only to find out the secretary said she wasn't aware that he didn't turn one in. Then I called NH Ross a man named Neil came to my house nicely dressed clipboard in hand. He went into my basement and took his time invited me to come down and explain what he would do where things would be placed, how the inspector would come and do test. Once he had a good idea of what had to be done we went back to my living room where Neil proved his knowledge in his field. He told us in detail all the parts and names of everything he would use how he would get permits inspectors etc etc. Neil took his time with us answered our questions and best of all told us the job (which I thought would take at least a week) would only take two full days. Impressed yet skeptical but he assured me. Well We decided to go with NH Ross even though they were the highest estimate not by much the other companies were in the right ball park, but sometimes in life you pay for what you get and I thought the whole process with Neil sold me. His professionalism and detailed knowledge and time to explain every little thing had me sold. Bottom line 2 day installation 3 workers Shawn , Tom and Josh. These guys rocked demoed two boilers hot water heater new chimney liner cut pipes cut out old 250 gallon oil tank installed new burner new hot water tank 2 days! They were friendly knowledgeable and clean. They covered all my stairs with tarps hauled away all their own garbage and cleaned up my basement cleaner than it was before. They explained how everything worked before they left and made sure everything worked flawless. Kudos to,your team NH Ross, great workers equal great business. We are very satisfied would recommend and would and will use again. Thank you for a positive experience .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom Mc did an excellent job in fixing my facuet. He explained everything to me. Nice guy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom Mc arrived on time and was very professional. He worked real hard in ensurning my facet was installed correctly. Tom Mc also explained everything to me in detail. Nice guy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Vincent D. was very professional & knew all info. He was a very nice guy & I trusted what he had to say about the product.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Lenny was very helpful he knows a lot about plumbing & can find parts needed rather quickly. He has a very friendly disposition.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Keith, Is a friendly, knowledgeable and punctual professional. It was a pleasure dealing with this type of individual.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I thought your estimator Vincent was honest, direct and helpful. Unfortunately, I have decided to go with someone else for the oil-to-gas conversion, as your price was a little high, but you have a good company there.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Lenny H came to diagnose source of a leak which was leaving water stains on downstairs ceiling. Spent a lot of time searching for potential problems and found some. Emailed me pictures of site of problems. He was very helpful. We can now work on solving the problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

fast efficient clean nice. whats not to like

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am very satisfied with your EMERGENCY SERVICE. It was such a relief to have Jimmy come in a very short time to fix our toilets.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My husband and I were very pleased with Jimmy's performance. We had an emergency situation with both toilets not working and Jimmy came in a short amount of time and fixed the problem. Jimmy was very nice and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

fast efficient clean nice. whats not to like

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was accessible on a Sunday late and more than willing to make the trip. However we felt we could wait to Monday morning for service. Jimmy was on time, knowledgable, and gave us an great explanation and options to fix our issue!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jimmy was on time, knowledgeable, and fast.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tom and his crew, Tommy and Josh did a terrific job in converting our house from oil to gas. They were professional, clean and worked great as a team. I highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.